Manager, Document Management

Trustmark • Lake Forest, IL

1d • $62,947 - $90,924 • Onsite

About The Position

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. About the role Leads the Document Management team in Lake Forest, IL with all key functions of mail, imaging, processing documents, and administrative updates to the policies.

Requirements

• Three years minimum experience with managing a team
• High school diploma or GED
• Collaboration skills
• Excellent Business Communication Skills (verbal and written)
• Basic Math skills required
• Proficient use of Microsoft Office Suite (Access, Word, Excel, Outlook, Power Point)
• Detail Oriented with multi-tasking abilities
• Excellent organizational skills
• Independent problem-solving skills
• Time management and prioritization skills
• Working in the office location is required

Nice To Haves

• Bachelor’s degree in a business-related field
• Insurance knowledge is a plus
• Mail room and imaging experience

Responsibilities

• Manages the Document Management team in day-to-day workflow and task assignment ensuring all key SLAs are met.
• Acts as a SME for the team supporting adjacent teams with workflow, processes, projects, and testing of any changes.
• Performs all key managerial functions for her team: timekeeping, performance management, career development.
• Other duties as needed/assigned.

Benefits

• Health/dental/vision
• life insurance
• FSA and HSA
• 401(k) plan
• Employee Assistant Program
• Back-up Care for Children, Adults and Elders and many health and wellness initiatives.
• Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED