Manager, Gene Therapy Operations (GTO)
About The Position
The Manager, Gene Therapy Operations, is a critical role within the Patient Operations organization and is responsible for end-to-end (enrollment to infusion) oversight and execution of critical gene therapy supply chain operations for Genetix’s three commercially approved therapies. This role partners closely with Manufacturing, Quality, Commercial Strategy & Operations, Sales, Systems Teams, and Logistics to ensure uninterrupted, world class patient and customer support. This role is a remote to our headquarters office in Sommerville, MA and is expected to work on a West Coast-based schedule. Travel to headquarters is required on a regular basis.
Requirements
- Bachelor’s degree in Life Sciences, Engineering, or related discipline
- 5+ years of experience in pharmaceutical supply chain, planning, scheduling, gene therapy systems, project management, customer service and relationship management within the biotech industry
- Prior experience working in GxP regulated environments
- Excellent attention to detail, must be able to manage and organize own work independently and in coordination with a team
- Ability to navigate systems such as Oracle, Traceability Systems, Veeva efficiently
- Excellent, clear, concise, and empathetic communication
- Able to execute tasks with a sense of urgency and manage time effectively. Must be comfortable operating in a fast-paced, evolving environment
- Ability to adapt to fluctuating relationship dynamics with internal and external partners
Nice To Haves
- Experience within Sickle Cell Disease, Beta Thalassemia, and autologous cell and gene therapy supply chain
Responsibilities
- Execute and manage the day-to-day supply chain and logistics operations of gene therapy from patient enrollment to infusion of drug product
- Coordinate patient scheduling with internal team, ensure scheduling tasks in associated systems and trackers are updated and communicated in a timely manner. Oversee the external CMO scheduling functions as appropriate
- Manage, maintain, and improve customer relationship with QTCs in partnership with apheresis and commercial teams
- Live monitoring and on call support during apheresis and final drug product logistics movements to ensure delivery is timely and secure
- Own and manage CMO slot utilization
- Execute tasks in accordance with all governing Policies, Standard Operating Procedures, Work Instructions, and Job Aids
- Contribute to a culture of continuous improvement, think proactively to offer solutions to problems
Benefits
- Equity and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, dental, vision, 401k, and other benefits, including unlimited paid time off and parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
