Manager, Global Clinical Solutions

AstraZeneca • Durham, NC

1d

About The Position

Enable efficient delivery of GCS services and technology for clinical programs. Lead Interactive Response Technology (IRT)/Randomization & Trial Supply Management (RTSM) systems across study lifecycle - set-up, maintenance, and close-our - covering randomization, drug supply, and site/subject activities. Drive continuous improvement and ensure delivery to time, cost, and quality. We are recruiting IRT Leads to oversee our Interactive Response Technology (IRT)/ Randomization & Trial Supply Managment (RTSM) systems that manage randomization, drug supply, and site/subject activities for clinical studies. In this role, you will support study teams through the full lifecycle - set-up, maintenance, and close-out - of the IRT system tailored to each clinical protocol. You will drive vendor management , ensuring performance, quality, compliance, and timely delivery across IRT providers. Successful candidate requires strong project management skills , including planning, risk/issue management, stakeholder communication, and on-time execution.

Requirements

• Bachelors degree in life sciences/healthcare and 4+ years of experience.
• Strong project management, analytical and organizational skills; stakeholder management and presentation skills.
• Excellent written and spoken English.
• Proven risk and issue management; effective use of escalation and governance.
• Ability to build relationships and achieve outcomes without direct line authority; curious, self‑motivated, and proactive.

Nice To Haves

• Expertise in GCS/IRT services; experience with Lean Six Sigma and Quality Management Systems (QMS).
• ≈2+ years in drug development or clinical operations; understanding of ICH GCP.
• Experience in a complex, global organization and cross‑functional collaboration.

Responsibilities

• Service delivery and lifecycle management of GCS processes, systems, and tools; ensure business continuity and compliance.
• IRT/RTSM leadership: translate protocol requirements into system design, oversee configuration, UAT, go‑live, maintenance, and decommissioning.
• Vendor management: manage IRT providers for scope, quality, compliance, timelines, and SLAs; resolve issues and ensure on‑time delivery.
• Project management: plan and track milestones, manage risks/issues and changes, communicate clearly with stakeholders, and report progress.
• Training and user enablement: deliver training on processes/systems/tools, facilitate knowledge sharing, define best practices, and maintain communications across GCS and AZ.
• Process improvement: analyze usage and performance, identify efficiency opportunities, build business cases, and lead Lean‑driven improvements.
• Performance monitoring and change delivery: monitor KPIs, implement operational changes, embed continuous improvement and effective knowledge management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager