Manager II Systems Support & Programs - Sales Tool

Elevance Health • Atlanta, GA

1d • Hybrid

About The Position

The Manager II Systems Support & Programs is responsible for using intelligence, operational management skills and judgment to anticipate problems and to provide solutions that exceed the demands of the customers operational expectations and business needs.

Requirements

• Requires a BA/BS in Business Administration, Information Science, Computer Science, or Industrial Engineering and minimum of 7 years technical and/or systems experience; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

• MS preferred.

Responsibilities

• Manages the day-to-day configuration activities of the Business Solutions area of Health Plan Services.
• Analyzes business requirements and objectives towards determining the optimal configuration of the requirements used to support health plan operations.
• Coordinates and directs all configuration-related activities to meet project deadlines.
• Ensures that service levels meet agreed-upon standards with business owners.
• Conducts gap analysis discovery between business requirements and system functionality.
• Acts as the business subject-matter expert to other implementation initiatives, including conversion, and interface development.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager