Chick-fil-A Manager/Leader

Chick-fil-ASan Jose, CA
2d$23 - $30

About The Position

Chick-fil-A at First Street Managers/Leaders hold a unique position, overseeing all aspects of our multi-million dollar restaurant, including people, products, business, and operations. Your role is vital in building a strong team that consistently delivers Gold Standard customer service and effectively drives business results. This includes the full spectrum of HR responsibilities—recruiting, training, developing, and retaining both part-time and full-time staff. Open Availability, to work most Fridays and Saturdays, as well as during peak holiday seasons, is required. Please note that Chick-fil-A is closed on Sundays.. You are also accountable for all restaurant operations, such as managing hours, protecting assets, and maintaining kitchen and inventory organization. By developing a deep understanding of our customer base and product assortment, Chick-fil-A leaders can leverage these insights to propel the business forward. Our management team fosters strong relationships with cross-functional partners, Support Center staff, and associates, thereby inspiring a culture characterized by inclusivity, collaboration, and optimism. The Restaurant Manager position includes a 90-day training and probationary period. Successfully completing this training is the first step toward leadership roles within Chick-fil-A at First Street. We strongly believe in promoting from within, and many of our Franchise Owners and Corporate Staff we have developed and/or influenced began their careers in Restaurant Management.

Requirements

  • 2+ years of restaurant management experience
  • Proven ability to drive business results in a restaurant environment
  • Strong critical thinking & problem solving skills
  • Ability to work in a fast-paced and dynamic environment
  • Strong ability to assess and develop talent
  • Excellent communication and leadership skills
  • High attention to detail, thoroughness and accuracy
  • Self motivated with ability to take initiative
  • Strong ability to build relationships and collaborate effectively
  • Track record of creating an inclusive, collaborative and fun working environment!
  • Lift 20lb-50lbs
  • Open Availability, to work most Fridays and Saturdays, as well as during peak holiday seasons, is required.

Nice To Haves

  • Proficiency in a Language other than English is a Plus
  • ServSafe Manager Certification

Responsibilities

  • Customer Service
  • Restaurant Presentation & Operations Supervision
  • Communication
  • Inventory organization & cost controls
  • Cash Management
  • Safety & Security Compliance
  • H.R.- Staffing, Scheduling, & Payroll Management
  • Train & Development
  • Asset Protection
  • Food Quality
  • Food Safety
  • Company's Business Metrics (Goals) Compliance

Benefits

  • Bonus/Incentive Program
  • Paid Time Off
  • 401k retirement plan
  • Medical, Dental, & Vision Insurance
  • Leadership Training and Development
  • Opportunities for Career Advancement
  • Free Employee Meals
  • Paid Sick Leave
  • Remarkable Scholarships (range $1000-$25,000)
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