Manager Learning & Development Content

O'Reilly Auto Parts • Headquarters, KY

4d

About The Position

Contribute to the company’s success by providing leadership, organization, execution, and forward-thinking vision for enterprise learning and development initiatives. This role leads a team of instructional designers and content developers while actively designing and building training content. The Learning & Development Content Manager ensures learning solutions are practical, scalable, and aligned to operational and business performance outcomes. All programs must be delivered efficiently, on schedule, and within budget while meeting quality and effectiveness standards.

Requirements

• Bachelor’s degree or equivalent work experience
• 5+ years instructional design, content development, or learning program management experience in a large-scale corporate environment
• 2+ years leading or mentoring content or instructional design teams
• Experience with LMS platforms and eLearning authoring tools
• Strong project management, planning, and organizational skills
• Strong interpersonal, collaboration, negotiation, and influencing skills
• Experience with content governance, maintenance, and version control
• Ability to communicate effectively with technical and non-technical audiences
• Strong business and operational acumen

Nice To Haves

• Experience supporting retail, operations, warehouse, or frontline environments
• Experience managing vendors and external partners
• Familiarity with Agile or iterative development methodologies
• Experience with digital learning or AI-enabled content tools
• Background in performance consulting or change management

Responsibilities

• Leadership & Strategy Lead, coach, and develop a team of instructional designers and content developers
• Establish content standards, templates, and development processes
• Set priorities and roadmaps aligned to business goals and performance gaps
• Allocate work and manage team capacity, timelines, and deliverables
• Conduct performance reviews and support team capability growth
• Instructional Design & Content Development (Hands-On) Design and develop engaging learning solutions including eLearning, classroom, virtual, blended, and microlearning formats
• Translate business requirements into performance-based learning experiences
• Partner with subject matter experts to rapidly prototype and iterate content
• Apply adult learning principles and modern instructional design practices
• Create scalable and reusable learning assets
• Content Operations & Governance Oversee intake, development, and maintenance processes for all training content
• Maintain documentation, communication plans, prioritization, and roadmaps
• Manage content lifecycle, version control, and approvals
• Ensure projects are delivered on time, within budget, and to quality standards
• Track initiatives from inception through maintenance
• Stakeholder & Business Partnership Partner with corporate business leaders, stores, and distribution centers to assess training needs
• Gather requirements and identify gaps or opportunities to improve performance
• Communicate progress, risks, and outcomes with stakeholders and leadership
• Conduct site visits as required to validate effectiveness and adoption
• Measurement & Continuous Improvement Monitor learning effectiveness through feedback, usage data, and performance metrics
• Analyze results and recommend enhancements
• Drive continuous improvement of content and processes
• Vendor & Technology Management Partner with LMS architecture team for deployment of learning technologies
• Evaluate, select, and manage third-party content and vendors
• Support buy-versus-build decisions
• Oversee budgets and contracts related to learning content

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager