Manager of Experiential Learning and Internship Program

Stony Brook University•Town of Brookhaven, NY

30d

About The Position

The manager of the EXT Internship Program oversees Stony Brook University’s largest academic internship program, engaging students in on and off campus internships with a focus on career readiness. The manager will coach supervisors to develop high-impact, learning-focused student intern descriptions and to create new skill-based experiential opportunities. This role supports students, faculty, and supervisors through every stage of the academic internship experience. The manager plays a key leadership role in coordinating enrollment processes, building high-impact training programs, creating policy and procedure documentation, managing university systems, and ensuring consistent communication and service delivery. Candidates should be highly organized, detail-oriented, and committed to inclusive and student-centered practices. Incumbent must have the ability to develop professional relationships and manage change. Demonstrated knowledge of best practices in programming and student services.

Requirements

Bachelor’s degree (foreign equivalent or higher).
Three (3) years of full time administrative experience (student experience may be considered).

Nice To Haves

Master’s degree (foreign equivalent or higher).
Experience supervising, training, or teaching
Career or academic coaching with a college-educated population.
Experience designing and presenting F2F and virtual content.
Experience assessing and evaluating outcomes.
Experience using databases and spreadsheets for tracking and reporting.
Experience working with internships.
Project management experience.

Responsibilities

Manage all aspects of the EXT enrollment process in Handshake, including coordination with academic/administrative departments and student records for on/off campus internships.
Oversee EXT course scheduling and permission entry in PeopleSoft.
Maintain and manage the EXT Brightspace courses for faculty, staff, and students.
Ensure compliance with university policies and deadlines.
Serve as a primary contact for faculty, on/off campus recruiters regarding internship policies and best practices.
Cultivate new relationships with campus departments to expand internship opportunities.
Collaborate with faculty sponsors to ensure accurate documentation and timely reporting.
Develop and update policies and timelines related to internship enrollment, supervisor expectations, and course logistics.
Lead onboarding processes for faculty and site supervisors new to EXT internships.
Design and implement training programs and resource materials for faculty sponsors, site supervisors, and student interns.
Provide direct client service to students about any aspect of their internship search / application process / experience, EXT processing, EXP+ requirements, academic credit policies, via F2F, online, and virtual connections.
Provide support in-person and through virtual platforms to ensure accessibility.
Foster an inclusive environment that supports students from all backgrounds and identities.
Supervise undergraduate and/or graduate student interns.
Provide feedback and professional development to ensure high-quality contributions and learning.
Track enrollment, participation, and evaluation metrics using internal systems and databases.
Create and analyze reports to assess student outcomes and inform decision-making for leadership.
Implement strategies to continuously improve program performance and impact.
Enhance your professional skills by participating in opportunities that promote your learning, growth, and development (i.e. classes, training, committee, webinar, etc.).
Contribute to the Division of Student Affairs and Stony Brook University by attending and/or supporting events, activities, and programs sponsored by areas outside of your individual unit/department (i.e. campus wide traditions, events, programs, etc.)
Other duties or projects as assigned as appropriate to rank and departmental mission.
Evening and weekend work may be required at times.