Manager of Private Events

Historic New England•Waltham, MA

About The Position

Historic New England seeks a dynamic individual with experience in the hospitality field to serve as a full-time Manager of Private Events. This position is responsible for the management and marketing of the functions rental business for Historic New England properties, primarily at the Eustis, Lyman, and Codman Estates. The right candidate will provide excellent customer service and meet or exceed approved budget goals, maximizing income earned through the rental of our properties while working within Historic New England’s preservation philosophy and practices.

Requirements

Associate’s degree in a relevant field or equivalent combination of skilled credentials with a minimum three years of professional experience.
Demonstrated experience in presenting and selling to prospective clients.
Ability and desire to work with the public with the highest standards for customer service.
Must enjoy working with a variety of people.
Requires exceptional tact, diplomacy, professional presentation, and interpersonal skills.
Ability to multi-task and work well under stress/pressure while remaining calm and focused.
Strong organizational skills and exceptional written and verbal communication skills.
Fully-competent computer skills, including word-processing, spreadsheets, internet, and e-mail.
Valid driver’s license and means of transportation.
Strong belief in, and demonstrated commitment to, Historic New England’s mission and values.
Commitment to the highest standards of professionalism, excellence, and Inclusion, Diversity, Equity and Access (IDEA).

Nice To Haves

Experience working in hotel, catering, venue, or restaurant sales.

Responsibilities

Responds to all e-mail and telephone inquiries, dispensing information about holding events at our properties.
Arranges showings and sells the venue to prospective clients.
Writes and executes rental contracts.
Inputs all executed contracts into our CRM Tessitura database.
Ensures excellent planning and execution of all events.
Communicates with clients from initial contact and booking through the day of the event, offering planning guidance and feedback.
Communicates with all vendors regarding Historic New England rules and regulations.
Ensures that all administrative details are completed and up-to-date, including contracts, confirmations, payments, caterers’ insurance and license documents.
Schedules equipment and beverage deliveries and pickups.
Schedules and supervises tent installations and removal.
Works on site during events to monitor and resolve issues as they occur.
Hires, schedules, and manages function associates.
Schedules pre-and post-event custodial cleaning.
Collaborates with Private Events Director to develop and manage functions budget.
Works with Historic New England’s marketing team and private events director to develop and implement marketing plan in order to meet or exceed goals.
Actively promotes and sells all Historic New England locations for private events, including but not limited to weddings, corporate events, and private parties.
Supports Historic New England meetings and social events held at our properties.
Meets with caterers and other vendors and with Historic New England staff to create or confirm the final plan for the event.