Manager, Payments Account Management

Mindbody•Austin, TX

1d•$87,000 - $110,000

About The Position

At Playlist, we're reimagining how businesses grow and connect with customers. As the Manager of Payment Sales, you'll lead a dynamic team of Account Managers dedicated to driving payment volume and customer retention for Mindbody's payment solutions. Lead and inspire a high-performing account management team, transforming individual potential into collective success Coach account managers across experience levels, providing targeted feedback that accelerates skill development and team performance Drive strategic team operations, balancing performance management with meaningful employee development Develop and execute onboarding and training programs that set new hires up for immediate impact Craft precise sales forecasts and maintain a comprehensive view of the team's sales pipeline Build and nurture cross-functional partnerships to unlock collaborative opportunities Proactively identify and remove operational barriers to maintain team momentum Champion high-impact strategic initiatives that advance the broader sales vision

Requirements

3+ years of leadership experience managing high-performing sales or account management teams in payment processing, fintech, or SaaS environments
Proven track record of meeting and exceeding sales goals with a strategic, results-oriented approach
Advanced skills in sales performance analysis and data-driven decision-making
Proficiency with sales tools including Salesforce, Sales Loft, Gong, and advanced reporting dashboards
Exceptional communication skills with the ability to influence and inspire across diverse stakeholder groups
Talent for developing team members and creating growth-oriented environments
Demonstrated ability to thrive in fast-paced, customer-facing roles
Strong organizational skills with the flexibility to manage complex, dynamic priorities