Manager, Premium Sales - Premium Sales & Service

Florida Gators • Gainesville, FL

1d

About The Position

The University Athletic Association at the University of Florida is searching for a manager to be responsible for outbound premium ticket sales, premium ticket retention, and new business development. Responsibilities include selling and up-selling premium seat products such as premium season ticket packages, hospitality suites/club options, and single-game premium tickets; providing superior customer service and responsive follow-up to premium prospects, existing premium ticket holders, and inbound/referral calls; and contacting current/past premium clients and qualified sales leads to generate new sales. This position serves as a full-menu seller, proactively driving revenue by selling across all Florida Gators ticketing products and events to maximize overall athletic department revenue. This position requires the incumbent to make a minimum of twenty-five calls per day; schedule and hold sales appointments; meet or exceed daily, weekly, monthly, and annual sales, productivity, and intangible goals; have strong customer service, communication, and interpersonal skills; be organized, proactive, creative, innovative, and enthusiastic; work independently and as part of a collaborative team; multitask effectively in a fast-paced environment and meet deadlines and quotas; engage effectively with others of diverse cultures or backgrounds; and work a non-standard work week which will include evenings, weekends, and holidays. This posting will remain open until a qualified candidate is chosen.

Requirements

• Bachelor's Degree in appropriate area of specialization
• Five years of experience in ticket sales for collegiate or professional sports
• Strong customer service, communication, and interpersonal skills
• Be organized, proactive, creative, innovative, and enthusiastic
• Work independently and as part of a collaborative team
• Multitask effectively in a fast-paced environment and meet deadlines and quotas
• Engage effectively with others of diverse cultures or backgrounds
• Present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future

Nice To Haves

• Experience selling premium ticket packages and negotiating multi-year commitments
• Experience with Ticketmaster or similar ticketing systems
• Experience with Salesforce CRM

Responsibilities

• Responsible for outbound premium ticket sales, premium ticket retention, and new business development
• Selling and up-selling premium seat products such as premium season ticket packages, hospitality suites/club options, and single-game premium tickets
• Providing superior customer service and responsive follow-up to premium prospects, existing premium ticket holders, and inbound/referral calls
• Contacting current/past premium clients and qualified sales leads to generate new sales
• Proactively driving revenue by selling across all Florida Gators ticketing products and events to maximize overall athletic department revenue
• Make a minimum of twenty-five calls per day
• Schedule and hold sales appointments
• Meet or exceed daily, weekly, monthly, and annual sales, productivity, and intangible goals
• Work a non-standard work week which will include evenings, weekends, and holidays

Benefits

• Comprehensive benefits package including but not limited to health, dental, life, LTD, AD&D, pension plan (upon eligibility), athletic event tickets, employee events and recognition programs as well as possible relocation assistance.
• Competitive compensation package commensurate with candidate’s previous experience and qualifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees