About The Position

The Manager, Pricing and Proposals (P&P), oversees all daily activities performed by the Pricing and Proposals team. This role partners closely with key internal stakeholders to ensure the delivery of high-quality pricing and proposal deliverables that meet company standards, client requirements, and financial targets. The Manager also continuously evaluates and improves processes to ensure the team operates efficiently, effectively, and in alignment with Clario’s strategic objectives.

Requirements

  • Bachelor’s degree required; Master’s degree preferred
  • Minimum of 8 years of experience in Pricing and Proposals within a pharmaceutical or CRO environment
  • Minimum of 3 years of direct people management experience
  • Expert knowledge of the medical and pharmaceutical industry, terminology, and practices preferred
  • Advanced proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint
  • Expert knowledge of Salesforce or another CRM system required
  • Proven ability to manage changing priorities in a fast‑paced, high‑pressure environment
  • Strong analytical, written, time management, communication, decision‑making, interpersonal, and organizational skills

Nice To Haves

  • Experience with medical imaging is a plus
  • Experience with proposal and/or content management tools preferred

Responsibilities

  • Provide direct supervision of the Pricing and Proposals team, including oversight of daily tasks and escalation support as required
  • Support departmental initiatives, including recruitment, hiring, onboarding, training, development, and performance auditing
  • Assign, prioritize, and distribute work across team members
  • Partner with the Director, Proposals and Pricing to establish, implement, and enforce annual team goals and performance metrics
  • Monitor goal attainment, performance, and compliance with established metrics
  • Maintain a deep understanding of business‑unit-specific products and processes related to Pricing and Proposals functions
  • Review proposals, pricing models, Statements of Service (SOS), and change order requests to ensure consistency, accuracy, and alignment with Clario requirements, including financial and margin targets
  • Coordinate with the Legal department on contract finalization and support client negotiations as needed
  • Support pricing, proposal, change order, and other document template updates, ensuring alignment with overall company strategic direction
  • Collaborate with Strategic Pricing on client‑specific pricing requirements (e.g., rate cards and discount structures) and support implementation within the team
  • Provide leadership and cross‑functional collaboration to determine optimal pricing strategies for large or complex programs
  • Enforce and support pricing and discount controls within the team
  • Partner with Project Management leadership to ensure scope changes and client change order requests are communicated fully and accurately, enabling timely and accurate processing
  • Identify and drive operational efficiencies across the team
  • Establish, manage, and report on monthly metrics
  • Create and maintain departmental work instruction guides
  • Ensure a high level of data integrity within the CRM system
  • Provide interdepartmental training and support as needed
  • Support initiatives related to proposal management tools, including training and content maintenance
  • Perform other duties and projects as assigned by the Director and/or Vice President
  • Adhere to company policies, SOPs, and departmental standards
  • Promote consistency and cross‑functional knowledge sharing across teams
  • Support continuous improvement initiatives and evolving business needs

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement savings plan with company contribution
  • Paid time off, including vacation, sick time, and company-recognized holidays
  • The company‑paid for life insurance and disability coverage
  • Employee Assistance Program (EAP)
  • Wellness programs and resources to support physical and mental health
  • Professional development and learning opportunities
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