Manager - Processing

Newrez LLC•Tempe, AZ

About The Position

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance. Primary Function A Manager - Processing will supervise their Team on daily workflow and pipeline management. The Manager will facilitate communication between Sales, Title Companies, Vendors, and other third-party companies connected to the transaction. They will ensure all loan conditions are reviewed by their Team in a very timely manner. In addition, it is their responsibility to perform audit functions on their employee’s loan files. It is also expected that each Manager assume a leadership role among the Processors while fostering a quality environment, stimulating production, and promoting an efficient loan manufacturing process. They will also work closely with our internal departments: Underwriting, Secondary, Closing and Post-Closing.

Requirements

High school diploma or equivalent, required.
6-8 years of Processing/Operations experience.
3+ years of management experience preferred.
Must possess the ability to work efficiently and accurately.
Proven success in a fast-paced environment.
Must be detail-oriented and demonstrate careful decision-making skills.
Will need to work independently with minimal supervision.
Basic computer skills
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Nice To Haves

Bachelor’s degree, in Business or Finance, preferred.

Responsibilities

Manage pipeline capacity & assign new loans to current Team.
Directly supervise a team of 2-10 Processors.
Ensure proper quality, efficiency, and production from their Team.
Work closely with Sales to maintain pipeline movement.
Process loans as necessary to assist with any pipeline overflow.
Facilitate training of new employees.
Audit files for compliance throughout the loan process: RESPA/GFE, all applicable State/Federal tests, TILA & other required state specific disclosures.
Review loans for technical accuracy prior to delivery to Underwriting for Clear to Close.
Conduct regular Team meetings with staff.
Directly involved in staffing, performance appraisals, promotions, and terminations.
Performs related duties as assigned by management.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)