Manager, Product Management - Customer Services & Strategy (US Card)

About the position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Responsibilities

• Lead the strategy and execution for the Delivery Module on platform version 2.0.
• Shape the strategic direction and capabilities of the 2.0 Delivery Module.
• Formulate a clear roadmap that facilitates a streamlined, efficient, and optimized data exchange via APIs.
• Manage the development and management of the platform case management data.
• Oversee day-to-day responsibilities associated with being a product manager of a tech team.
• Engage in discovery, intent refinement, and delivery of intent in the highest quality.
• Strategically grow and maintain the data ecosystem for a business critical platform.

Requirements

• At least 3 years of experience working in Product Management.
• A Bachelor's Degree in a quantitative field or a Master's Degree in a quantitative field or an MBA with a quantitative concentration.

Nice-to-haves

• Experience translating business strategy and analysis into consumer facing digital products.

Benefits

• Comprehensive health benefits.
• Financial benefits including performance-based incentive compensation.
• Inclusive set of benefits that support total well-being.