Manager - Research and Evaluation

Pima County

1d•Onsite

About The Position

Design, implement and supervise large scale research, evaluation and statistical data gathering and analysis projects to determine the efficiency and effectiveness of court operations and programs. Responsible for long-term, complex operational and system studies requiring a broad and thorough knowledge of court operations and judicial divisions organization and operations. This is a classified position that reports to the Director of Planning, Research and Evaluation. This position performs duties under general supervision and provides supervision to Unit Analysts, Specialists and Assistants as assigned. Hiring Range: $63,544 - $69,908 Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. The position is in pay grade 14, which may constitute a promotional opportunity for current court staff. Promotional increase will be determined at the time of offer. Please upload your resume and cover letter with the application (REQUIRED). This is an on-site position No relocation assistance will be provided. Please be aware that selected candidates for this position must be authorized to work in the United States and will need provide documentation of eligibility on the first day of employment. The court does not provide visa sponsorship. MINIMUM QUALIFICATIONS: A Master’s degree from an accredited college or university with a major in public administration, business administration, statistics or a related field and six years of experience in applied research, statistical or analytical work. OR a PhD from an accredited college or university with a major in public administration, business administration, statistics or a related field and three years of experience in applied research, statistical or analytical work. OR any equivalent combination of experience, training and/or education approved by Human Resources. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Important Notice Regarding Multiple Applications: Once a candidate formally accepts a job offer with Superior Court, Juvenile Court, or Justice Court (Tucson and Ajo), all other active applications they may have submitted for different roles within these courts will be inactivated. This ensures clarity in our hiring process and allows us to focus on onboarding and supporting the candidate in their new role. We appreciate your interest in joining our team. ESSENTIAL FUNCTIONS: Direct and supervise the Planning, Research and Evaluation division team members and the work they perform. Develop and manage project implementation plans and adheres to established deadlines. Design, develop, and manage Superior Court, Juvenile Court, and/or Justice Court research projects using appropriate research methodologies and procedures. Research complex and politically sensitive topics, analyze and interpret data, conduct root cause and/or cost benefits analysis, author reports, and present findings to court administration, judicial leadership and other stakeholders. Consult with and advise court administrators regarding policies and the implications of research findings. Facilitate meetings and chair committees, including but not limited to leading court-wide teams in the evaluation of existing court processes and implement new operational procedures. Provide technical assistance and consultation. Assist with grant and/or research proposals. Performs related duties and projects as assigned KNOWLEDGE, SKILLS, AND ABILITIES: Must have knowledge of research and evaluation methodology and design (both quantitative and qualitative approaches), legal terminology and procedures. Must have knowledge of statistical analysis as applied to research projects, measurement theory, data sampling, data collection techniques, data analysis techniques and tests of statistical significance. Must have knowledge of community demographics, systems theory, federal, state and local laws and rules. Must have knowledge of principles and practices of project management. Must have skill in using logic and reasoning to identify the strengths and challenges of alternative solutions, conclusions or approaches to problems. Must have skill in analyzing data using STATA, Excel or other similar statistical analysis software. Experience with desktop computers and software associated with word processing, database management, e-mail communications, PowerPoint presentations, and applications of management information systems. Must have skill in applying a variety of interviewing techniques to effectively elicit pertinent information, evaluating relevant information from multiple sources, recognizing alternatives and reaching independent conclusions based on fact and probability. Must have skill in writing recommendations and reports showing clearly organized thoughts and proper use of English sentence construction, punctuation, and grammar. Experience with meeting facilitation. Ability to communicate effectively with a wide variety diverse stakeholders including judges, judicial staff, court leadership and administration, representatives from community agencies and organizations, and the general public. Ability to extract and interpret AGAVE case management system (CMS) data, preferred LICENSES AND CERTIFICATES: Must have a valid Arizona Driver’s License at time of appointment. PHYSICAL DEMANDS/WORKING CONDITIONS: Typically performs duties in an office environment and may lift materials and/or equipment 20 lbs or less. Pima County stands out as an exceptional workplace, offering a supportive environment that fosters professional growth and personal satisfaction. As one of the largest employers in the region, Pima County prioritizes its commitment to creating a diverse and inclusive workplace, recognizing the unique contributions of each employee. Embracing innovation and collaboration, Pima County provides multiple opportunities in which individuals can make a meaningful impact on their community. One of the key advantages of working for Pima County is its comprehensive benefits package. Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security. Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being. Furthermore, Pima County takes pride in fostering a culture of continuous learning and development. Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs. In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service. By joining Pima County, individuals become part of a dedicated team working towards a common goal: enhancing the quality of life for residents and building a vibrant future. Pima County is not just an employer; it's a community that values its employees, encourages their growth, and invests in their success.

Requirements

Must have knowledge of research and evaluation methodology and design (both quantitative and qualitative approaches), legal terminology and procedures.
Must have knowledge of statistical analysis as applied to research projects, measurement theory, data sampling, data collection techniques, data analysis techniques and tests of statistical significance.
Must have knowledge of community demographics, systems theory, federal, state and local laws and rules.
Must have knowledge of principles and practices of project management.
Must have skill in using logic and reasoning to identify the strengths and challenges of alternative solutions, conclusions or approaches to problems.
Must have skill in analyzing data using STATA, Excel or other similar statistical analysis software. Experience with desktop computers and software associated with word processing, database management, e-mail communications, PowerPoint presentations, and applications of management information systems.
Must have skill in applying a variety of interviewing techniques to effectively elicit pertinent information, evaluating relevant information from multiple sources, recognizing alternatives and reaching independent conclusions based on fact and probability.
Must have skill in writing recommendations and reports showing clearly organized thoughts and proper use of English sentence construction, punctuation, and grammar. Experience with meeting facilitation.
Ability to communicate effectively with a wide variety diverse stakeholders including judges, judicial staff, court leadership and administration, representatives from community agencies and organizations, and the general public.
Must have a valid Arizona Driver’s License at time of appointment.
A Master’s degree from an accredited college or university with a major in public administration, business administration, statistics or a related field and six years of experience in applied research, statistical or analytical work.
OR a PhD from an accredited college or university with a major in public administration, business administration, statistics or a related field and three years of experience in applied research, statistical or analytical work.
OR any equivalent combination of experience, training and/or education approved by Human Resources.

Nice To Haves

Ability to extract and interpret AGAVE case management system (CMS) data, preferred
Knowledge of principles and practices of proposal writing, including familiarity with funding sources, preferred

Responsibilities

Direct and supervise the Planning, Research and Evaluation division team members and the work they perform.
Develop and manage project implementation plans and adheres to established deadlines.
Design, develop, and manage Superior Court, Juvenile Court, and/or Justice Court research projects using appropriate research methodologies and procedures.
Research complex and politically sensitive topics, analyze and interpret data, conduct root cause and/or cost benefits analysis, author reports, and present findings to court administration, judicial leadership and other stakeholders.
Consult with and advise court administrators regarding policies and the implications of research findings.
Facilitate meetings and chair committees, including but not limited to leading court-wide teams in the evaluation of existing court processes and implement new operational procedures.
Provide technical assistance and consultation.
Assist with grant and/or research proposals.
Performs related duties and projects as assigned

Benefits

Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.

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