About The Position

Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. “We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.” Role Overview: The Manager Retail Operations - Application leads the safe, timely, and efficient application of fertilizers and crop protection products across agricultural field operations. This role is accountable for building and sustaining a culture of safety, operational discipline, and continuous improvement while ensuring customer commitments are met in a highly regulated, peak-season environment. The Manager sets the tone for how work gets done safely, efficiently, and with accountability every day and every season.

Requirements

  • Extensive experience in agricultural chemical application operations.
  • Deep understanding of safety, risk, and regulatory requirements related to fertilizer and pesticide application.
  • Proven experience managing people leaders and overseeing large, distributed teams.
  • Working knowledge of spray controller systems, dispatch and scheduling tools, fleet tracking, mobile field applications, and ERP systems.
  • Ability to serve as a strategic, forward‑thinking leader who proactively champions employee well‑being and crop safety standards.
  • Ability to lead calmly and decisively in high-risk, time-sensitive environments.

Nice To Haves

  • You demonstrate strong written and verbal communication skills
  • You maintain a high level of accuracy and attention to detail
  • You have strong interpersonal and team‑building skills with a positive, collaborative attitude
  • You build and sustain productive relationships with branch personnel, peers, and customers
  • You understand and consistently uphold confidentiality standards

Responsibilities

  • Lead day and night field application operations in a 24/7, on-call environment.
  • Foster a safety-first culture, ensuring compliance with all regulatory and company standards for agricultural chemical application.
  • Manage and develop 4–6 direct reports, overseeing a total team of approximately 70 employees.
  • Act as a player-coach, providing hands-on leadership during peak season, incidents, and operational disruptions.
  • Ensure effective use of systems that support field execution, including scheduling and dispatch, spray controller software, fleet/GPS tracking, mobile field tools, and ERP systems.
  • Partner cross-functionally with Sales, Safety, Compliance, Finance, Retail Store Managers, and external vendors.
  • Lead incident response, investigations, and continuous improvement efforts to reduce accidents, errors, and inefficiencies.
  • Align operational capacity with customer timing, seasonal demand, and environmental conditions.
  • Manage the operational P&L, expenses, capital expenditures, budget, and gain approval for any large purchases needed for operations

Benefits

  • This position is eligible for an annual discretionary bonus and vacation, holidays, health, dental, vision, mental health, and retirement plan participation, including an employer contribution of up to 7% into your 401(k).
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