Manager, Revenue Operations & GTM Systems

Veho•New York, NY

About The Position

Veho is transforming the parcel delivery experience for brands and their customers. As we scale, our Commercial organization needs a robust, automated, and intelligent revenue infrastructure that enables faster decision-making and operational excellence. We are hiring a Manager, Revenue Operations & GTM Systems to own and evolve the systems, automation, and data infrastructure that power our Commercial team. This role will serve as the operational backbone of Veho’s revenue engine, responsible for architecting and managing our GTM technology stack — including Salesforce, Gong, Outreach, and BI tools — while building automated workflows that reduce manual work and improve operational efficiency. You will partner closely with Commercial leadership to ensure our systems produce accurate, accessible reporting and support every stage of the customer lifecycle. This role is ideal for a RevOps operator who enjoys building scalable systems, automating processes, and ensuring data integrity across the revenue organization.

Requirements

3+ years of experience in Revenue Operations, Sales Operations, or GTM Systems
Experience working in B2B SaaS or high-growth technology companies
Deep experience with Salesforce administration, workflows, and reporting
Hands-on experience with sales engagement or intelligence platforms (Outreach, Gong, Salesloft, etc.)
Experience owning commission tracking and quota processes
Experience building dashboards and reports using BI tools (Looker, Tableau, Metabase, etc.)
Strong understanding of core RevOps metrics, including pipeline health, win rates, conversion rates, and deal cycles
Ability to design scalable systems and automation that improve operational efficiency
Comfortable working cross-functionally with Sales, Marketing, Finance, and Customer Success
Strong problem-solving and analytical thinking

Nice To Haves

Experience implementing automation or AI workflows
SQL or data architecture experience
Salesforce certification
Experience with workflow automation tools (Zapier, Make, n8n)
Experience in logistics, marketplaces, or consumption-based business models

Responsibilities

Own the GTM Systems Architecture
Manage and evolve Veho’s commercial tech stack, including Salesforce, Gong, Outreach, and BI tools
Design scalable data models, workflows, and integrations across systems
Ensure Salesforce remains the trusted system of record for the revenue organization
Maintain clear documentation and governance standards for all systems
Build Automation and AI-Powered Workflows
Identify and deploy automation opportunities across the revenue lifecycle
Implement AI-driven workflows for pipeline tracking, reporting, enrichment, routing, and summarization
Reduce manual reporting and operational overhead across the Commercial team
Evaluate and operationalize new AI and automation tools
Enable Reliable Commercial Reporting
Own the infrastructure powering revenue reporting and dashboards
Ensure commercial KPIs such as pipeline health, win rates, and rep activity are accurate and accessible
Build automated reporting frameworks that allow leaders to easily generate insights
Partner with stakeholders to improve reporting efficiency and adoption
Manage Commissions and Operational Processes
Own the end-to-end commission tracking process
Ensure accurate calculations and timely payouts
Maintain transparency and communication with the sales organization
Territory and Quota Management
Support territory assignments and quota-setting methodologies
Leverage data and modeling to ensure balanced coverage and achievable targets
Establish Systems Governance
Maintain data accuracy protocols and field standards
Lead change management and release processes for GTM tools
Ensure consistent adoption across Sales, Marketing, and Customer Success