Manager - Sales Operations

Consilio LLC

1d

About The Position

As we continue to strengthen and scale the world’s largest eDiscovery and legal services sales organization, we are expanding our U.S. Sales Operations team with a high-performing Sales Operations Manager. This role is designed for someone who thrives at the intersection of data, strategy, and operational excellence - someone who wants to take ownership of initiatives that directly influence revenue growth and global sales performance.
You will work closely with Sales Leadership, Marketing, Finance, and cross-functional partners to ensure our frontline teams are empowered with accurate, actionable insights and streamlined processes. This is a highly visible, high-impact position that contributes directly to how we measure performance, forecast revenue, and build the systems and processes that support our global growth strategy.

Requirements

• Bachelor’s degree required or equivalent experience
• 3-7+ years of progressively responsible experience in related roles
• Detail-oriented, proactive self-starter who thrives in fast-paced environment, values continuous improvement, and will see a project through from start to completion while meeting deadlines while maintaining a collaborative mindset
• Natural systems thinker - someone who sees how processes, data, tools, and people come together and knows how to improve them.
• Excellent communication skills with the ability to translate complex data for non-technical audiences.
• Proficient knowledge of MS Excel, PowerBI, PowerPoint, and Word (required)
• Minimal travel may be expected

Nice To Haves

• Previous Sales Operations or Finance experience (preferred)
• Large data analysis and reporting experience (preferred)
• Previous team management experience (preferred)

Responsibilities

• Administering, managing, and reporting on revenue metrics and sales KPIs
• Coordinating revenue forecasting and target-setting processes used within the sales organization; establishing high levels of quality, accuracy, and consistency
• Conducting various analyses to gain deeper insights into business
• Assist with maintaining the functional areas of data management, forecasting, opportunities, dashboards, and reports, and ensuring data integrity throughout our CRM system
• Responsible for creating and maintaining metrics to evaluate sales efficiency and productivity
• Managing and developing a small team, providing mentorship, prioritization guidance, and day‑to‑day support to ensure high‑quality execution across operational initiatives
• Establishing effective analysis of CRM trends and performance in an effort to identify greater efficiencies and better manage and understand process bottlenecks and inconsistencies throughout the entire sales lifecycle
• Assessing client and sales trends, feedback, and market movement; consolidate into recommendations for the executive team
• Performing ad hoc analysis for senior management to provide data support for business decisions
• Evaluating new tools and platforms to improve reporting and sales operations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level