Manager, Sr. Engineer, IT Financial Systems

Girl Scouts of the USA

1d•$70,000 - $140,000•Remote

About The Position

Manager, Sr. Engineer, IT Financial Systems has a role within Technology’s Platform Engineering & Ops group. This position is accountable for advising and partnering clients on best-in-class platforms and system architecture; to support business requirements and provide subject matter expertise around the development and support of GSUSA systems. This position participates in the oversight of internal and external resources delivering new technology into service and supports customer application owners in design and architecture as well as execution against the project objectives. This role collaborates with the business to ensure solutions are implemented with proper governance, with business impact and long-term cost of ownership in mind, across the portfolio of applications.

Requirements

Leverages extensive NetSuite knowledge to streamline processes, enhance system performance, and support cross‑functional business needs.
Ability to develop reports, complex saved searches, and data extracts to assist internal and external users of the system.
Provides comprehensive user support and training, overseeing issue intake, troubleshooting, and escalation to NetSuite or integration partners until full resolution is achieved.
Execute recurring periodic back-office processes.
Manage integration of NetSuite with several other applications, including Accellos, CyberSource, OpSuite, LightSpeed, Korber WMS and others.
Manage Integration of NetSuite with external applications (including Commerce engines) through APIs.
Manage process of testing periodic SaaS upgrades, including organizing end users as participants, managing, executing, reporting defects, and managing test documentation reporting defects, and maintaining test documentation.
Serve as a project manager in a variety of capacities, including stakeholder reporting, documenting business and functional requirements, evaluating proposals, developing use and test cases, testing application in test and production environments, etc.
Exposure to system architectures such as Salesforce, SQL Server, Hybris, MuleSoft and other related enterprise software systems.
Ability to develop reports, complex saved searches, and data extracts to assist internal and external users of the system.
Working knowledge of general ledger double entry accounting, order to cash, procure to pay.
Demonstrated experience working directly with and external vendors who may be working independently on certain aspects of a project or may be working as part of the project team.
Must Excel at optimizing vendor relationships and ensuring smooth communication flow between employees, management, and external service providers to support operational efficiency.
Must be adept at engaging stakeholders to understand business objectives and translating them into actionable functional and technical requirements.
Effectively communicates technical details and constraints in a way that is easily understood by non‑technical stakeholders.
Leverages advanced interpersonal and conflict‑management skills to sustain healthy, collaborative working relationships with internal teams and external vendors under pressure.
High degree of adaptability to learn new technologies as needed and successfully manage the daily challenges of a technical environment.
Office 365 or similar suites
Competency in PowerPoint or similar presentation software
Competency in Microsoft Excel or similar software
Technology platforms including NetSuite OneWorld, Integrations, Salesforce, Adobe Commerce (or other external Commerce platforms)
Database knowledge (SQL, MySQL)
Java, SOAP/REST API
Bachelor’s degree in Technical or Accounting/Finance Field
Minimum of (5-10) years’ experience in a corporate environment.
Minimum (5) years’ experience in NetSuite implementation and administration

Responsibilities

Manage outsourced NetSuite (GSM) development team (2-3 employees at any given time)
Works with business owners to capture business requirements, participate in the development of technology requirements, and lead application development related activities.
Work with technical teams to judge feasibility of solutions.
Contribute to product roadmap that meets future Girl Scouts needs.
Collaborates with cross-divisional technology teams to ensure that financial data is appropriately captured and reporting requirements are being considered for technology solutions.
Perform quality assurance (QA) testing of developed features.
Provide technical oversight and guidance to our service providers and team members regarding IT financial systems.
Use technical expertise to assist in solving problems and reviewing solutions across the technical ecosystem including NetSuite, Adobe Commerce/SuiteCommerce, and related applications.
Collaborate across cross-functional teams and Service Providers to facilitate/coordinate key break fixes and enhancements.
Manage NetSuite (GSM) Systems to ensure financial records are accurate and secure.
Provide month end closing and audit assistance for GSUSA as it pertains to IT managed systems as a subledger to the Accounting System.
Prepare documentation and training for end-users, developers, and management.
Provide technical direction to development staff and vendors.
Act as a project manager for IT projects as needed.
Collaborate with GSUSA finance and GSM staff to identify and correct any system related issues.
Provide technical oversight and guidance to our Service Providers and team members regarding our planning portfolio (e.g. NetSuite, Adobe Commerce/SuiteCommerce (is a plus), External services providers, Avalara, OpSuite, LightSpeed, CyberSource, Korber WMS etc.).
Ensure the strategy and best practices provided by the Architecture group are followed.
Act as backup for Director IT Financial Systems as needed.
Attend meetings and support work as needed.

Benefits

GSUSA offers 20 days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.
Medical and Behavioral Health Coverage
Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
Both plans include GSUSA partial subsidy of premium costs
Dental and vision coverage
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
Company-paid life insurance
Flexible work arrangements
12 weeks of paid parental leave
401(K) with company match
Sick leave
Short- and Long-Term Disability for salary continuation
Health and Wellness Classes and Activities throughout the year