E15 Manager, Strategy & Analytics - M&T Bank Stadium - Ravens

Compass Group•Baltimore, MD

1d•$100,000 - $130,000•Onsite

About The Position

At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.com This role, will lead the delivery of data-driven insights and strategic recommendations for the Baltimore Ravens’ hospitality operations (branded as Hospitality Evermore) at M&T Bank Stadium. Working closely with E15, Levy’s Vice President of Hospitality, and the Ravens’ Strategy & Analytics team, this role will transform data into actionable strategies that enhance the fan experience and drive business growth.The ideal candidate is a proactive problem-solver who blends analytical rigor with business acumen, thrives in a fast-paced environment, and enjoys collaborating across teams to shape hospitality innovation.

Requirements

Bachelor’s or Master’s degree in Business Analytics, Statistics, Economics, or a related field.
3–7 years of experience in analytics, consulting, or other quantitative, client-facing roles.
Advanced Excel proficiency, including financial modeling (ROI and P&L).
Experience using SQL, Tableau, Power BI, R, or Python for data analysis and visualization.
Strong storytelling and communication skills, with the ability to translate complex findings for non-technical audiences.
Collaborative, self-starting attitude with strong stakeholder management and problem-solving skills.

Nice To Haves

Familiarity with survey analysis and hospitality or food service operations preferred.

Responsibilities

Serve as the primary analytics liaison between E15, Levy, and the Baltimore Ravens, aligning on hospitality and fan experience strategy.
Develop deep knowledge of stadium operations, including venue layout, technology, and guest flow.
Deliver strategic recommendations that improve guest satisfaction, operational performance, and profitability.
Design and implement pricing, product mix, placement, and promotion strategies for concessions and premium spaces.
Create and maintain dashboards, reports, heat maps, and presentations that inform operator and partner decisions.
Present post-event performance reviews, articulating insights and opportunities for future events.
Analyze survey data, including NFL Voice of the Fan feedback, to identify trends and actionable insights.
Measure sponsorship performance and share relevant insights with Ravens leadership.
Leverage AI, consumer insights, and emerging technologies to advance hospitality excellence.
Analyze labor models, cost of sales, and other financial metrics to identify efficiency opportunities.
Manage or execute ad-hoc analytical projects supporting business priorities.
Manage a junior analytics resource to support with ongoing reporting
Support with a team of gameday interns that support the concessions experience