Manager, Supply Chain Planning

CVS Health • Island, KY

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Manager – Supply Chain Planning is responsible for maintaining and growing strategic wholesaler relationships while driving operational excellence across chargebacks, growth initiatives, returns management, and new process development. This role partners closely with key wholesalers to create forecasts, oversee item setup, coordinate product launches, and optimize stocking strategies

Requirements

• 5+ years of experience in related roles
• 2+ years of experience in vendor facing roles
• Bachelor’s degree in related field or equivalent work experience
• Demonstrated ability to ensure compliance with company policies and industry regulations.
• Strong interpersonal communication skills with the ability to build effective relationships and collaborate across functions.
• Exceptional attention to detail and commitment to accuracy.
• Advanced analytical and problem‑solving abilities.
• Proficient in Excel, Word, and Outlook.
• Proven ability to thrive in ambiguous environments, quickly clarify needs, and move work forward with sound judgment.

Nice To Haves

• Experience in biotechnology, pharmaceutical trade, or supply chain.

Responsibilities

• Manage and strengthen relationships with major wholesalers to support product distribution and performance
• Oversee item setup, product launches, stocking strategy, and demand forecasting across partners
• Coordinate chargeback processing and invoicing in partnership with wholesalers and internal SAP/IT teams
• Analyze data, track KPIs, and lead QBRs to identify and execute growth opportunities
• Lead return goods management, including returns analysis and expired product coordination
• Support recall execution and product defect resolution in collaboration with cross-functional teams
• Develop, document, and improve SOPs and operational workflows
• Ensure strong communication and alignment with key external partners

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager