Manager, Technology Risk and Controls

Salesforce•San Francisco, CA

About The Position

Salesforce is looking for a Manager to join the Technology Risk and Controls team within Digital Enterprise Technology (DET). This is a high-impact individual contributor role at the forefront of transforming how Salesforce governs its technology landscape. You'll play a critical part in designing and implementing a revised IT Governance Operating Model — helping the organization build scalable, transparent, and effective oversight across its enterprise systems. This role sits at the intersection of strategy and execution, partnering with cross-functional teams and leadership to bring a governance roadmap to life.

Requirements

6+ years of experience in IT Governance or Risk Management, with a proven track record of leading cross-functional projects to design and implement IT operating models, including conducting technology risk assessments to categorize assets and determine oversight requirements
Demonstrated experience in program operationalization — specifically, translating high-level governance roadmaps into executable tasks, workflows, and compliance benchmarks
Familiarity with leveraging technology platforms and automation tools to develop scalable solutions for tracking system inventories, monitoring compliance, and managing governance initiatives
Expertise in identifying and addressing project-level obstacles, with a demonstrated ability to propose creative alternatives that fulfill governance objectives without disrupting business operations
Strong analytical and reporting skills, with experience preparing executive-level insights and progress reporting for Steering Committees or similar governance leadership bodies
Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Nice To Haves

Relevant professional certifications such as CGEIT, CISA, or CRISC
Professional background in IT Audit, Risk, or Controls, with experience developing governance frameworks and advising business units on compliance requirements
Experience with Software Asset Management or integrating risk assessments into procurement workflows
Previous experience in a large-scale, decentralized technology environment

Responsibilities

Support the end-to-end implementation of the enterprise IT Governance Operating Model, ensuring technology risk management practices are embedded across the organization's IT landscape
Lead the evaluation and categorization of enterprise technology assets to determine appropriate oversight levels, partnering with business units to define and communicate governance standards and compliance benchmarks
Act as a strategic liaison between stakeholder teams across the enterprise, fostering a culture of transparency and shared accountability for technology governance
Prepare reporting and insights for governance leadership and steering committees on program maturity, system compliance status, and emerging technology risks
Assist in designing a comprehensive oversight strategy for the program's steady state, ensuring long-term adherence to IT Governance standards across the system lifecycle
Partner with Leadership to monitor roadmap progress, identify obstacles, and propose creative "path-forward" strategies that fulfill governance objectives while preserving organizational agility