Manager, Tenant Coordination

Regency Centers • Raleigh, NC

1d

About The Position

At Regency Centers, we believe our greatest asset is our people, and we believe a talented team from differing backgrounds and experiences makes us better. We are seeking a Manager of Tenant Coordination (MTC) to join our regional office located in Raleigh, North Carolina. The overall purpose of this role is to guide new tenants through every phase from lease execution to store opening. In this role, you will ensure that all projects align with lease requirements, timelines, and operational standards—ultimately driving on-time rent commencement. The MTC acts as the main liaison between tenants, leasing agents, property managers, and project managers, orchestrating the tenant improvement process while maintaining a strong focus on communication, schedule adherence, and lease compliance.

Requirements

• At least three (3) years of experience in tenant coordination, property management, or a comparable role in commercial real estate.
• Demonstrated ability to balance multiple projects and maintain strong relationships with stakeholders.
• Coordination focus with an understanding of construction fundamentals (ability to read plans and track schedules).
• Excellent organizational skills to manage deadlines, documentation, and cross-team communications effectively.
• Sound knowledge of commercial lease agreements and landlord-tenant obligations within a retail setting.
• Strong interpersonal and negotiation abilities for interfacing with tenants, vendors, and internal teams.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and aptitude for using project-tracking software.
• Familiarity with interpreting construction documentation, including but not limited to architectural drawings, and terminology is beneficial.
• Strong interpersonal and communication skills, as well as writing and presentation skills
• Priority setting, organization, and time-management skills
• Ability to work independently as well as with a team
• Attention to detail
• Ability to work in fast-paced environments and handle simultaneous projects
• Business acumen, trust, and integrity

Nice To Haves

• Bachelor’s degree in Business, Real Estate, or a related field.
• Exposure to grocery-anchored shopping centers or large-scale retail projects.
• Knowledge of basic permitting and regulatory steps for tenant improvements (in collaboration with internal teams).
• Experience with Tenant Improvement Allowances (TIA) and the lease negotiation process.

Responsibilities

• Collaborate with Leasing and Property teams to understand tenant space requirements and review landlord deliverables.
• Support the preparation of lease exhibits such as demised space plans, landlord’s scope of work, preliminary budgets in collaboration with the project managers, and tenant sign criteria.
• Review lease abstracts and work letters to identify critical obligations (e.g., key dates, contingencies, and rent commencement details).
• Deliver “Welcome Aboard” letters to tenants, outlining the coordination process and next steps.
• Provide tenants with relevant documentation (as-built plans, site design criteria, signage guidelines).
• Facilitate the installation of “Coming Soon” graphics, working closely with Marketing to meet brand standards.
• Oversee tenant improvement activities from lease execution through opening, ensuring all milestones and lease requirements are met.
• Conduct high-level plan reviews to confirm alignment with the landlord’s criteria and coordinate necessary revisions.
• Approve tenant signage to maintain consistency with the property’s visual standards.
• Perform periodic site visits to verify progress, identify potential issues, and maintain effective communication with stakeholders.
• Coordinate administrative aspects of the permitting and inspection process to support tenants in obtaining Certificates of Occupancy (COs).
• Work with internal teams to track the landlord’s scope of work and confirm readiness for tenant occupancy.
• Ensure all landlord obligations are completed according to agreed schedules and lease terms.
• Oversee the punch list process to ensure all remaining tasks are completed before tenant move-in.
• Collect and manage final documentation, including lien waivers, warranties, and certificates of insurance.
• Verify compliance with lease requirements prior to processing Tenant Improvement Allowance (TIA) requests.
• Conduct or coordinate final inspections and administer the release of allowances or security deposits.
• Evaluate and approve changes to tenant signage, ensuring adherence to the property’s guidelines.
• Coordinate additional tenant requests (e.g., storefront or exterior modifications) in partnership with other internal teams.
• Assist in reviewing vacant spaces for readiness and improvements, positioning them for successful future tenancy.

Benefits

• 23+ PTO days annually
• 11 paid holidays (in addition to PTO)
• Paid leave programs (parental, compassion, bereavement, jury duty, and military)
• Health Advocacy + Employee Assistance Program (EAP)
• 401(k) with a generous company match plus corporate profit sharing
• Anniversary stock grant awards
• Health Savings Account (HSA), Health Care FSA, and Dependent Care FSA
• 100% company paid Life Insurance/AD&D and Disability Insurance
• Voluntary benefits (supplemental life/AD&D, critical illness, accident, hospital indemnity, and identity theft)
• Student loan repayment resources
• Medical, Dental and Vision Insurance
• Award winning and incentives-based wellbeing program through Personify Health
• Family planning, mental health, and pain management programs
• 52 hours per year of paid Volunteer Time Off
• Company gift matching
• Tuition reimbursement
• Continued education opportunities
• LinkedIn Learning premium subscription
• Professional membership support
• Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Manager