Manager, Total Rewards

Endeavor Air • Minneapolis, MN

1d

About The Position

The Total Rewards Manager leads the execution and administration of the organization’s total rewards programs, including benefits, leave of absence (LOA), compensation, workers’ compensation, and retirement. This role manages a team of HR Professionals and is accountable for compliance, operational accuracy, vendor performance, and a consistent employee experience. The position balances strategic program ownership with hands‑on involvement in complex work, escalations, and high‑impact initiatives while driving continuous improvement.

Requirements

• Bachelor’s degree in HR, Business, or related field (or combination of education and equivalent experience).
• 5-8+ years of progressive total rewards or functional HR experience across multiple program areas.
• Demonstrated people leadership experience.
• Strong knowledge of benefits, leave, compensation, workers’ compensation, and retirement programs.
• Proven ability to balance strategy with hands‑on execution.
• Experience with HRIS, benefits, and leave administration platforms, strong analytical and process design skills.

Responsibilities

• Lead and develop a cross-functional HR team through clear expectations, performance management, and coaching.
• Establish service standards, operating rhythms, and accountability with external vendor partners to ensure timely, accurate delivery.
• Oversee complex cases and escalations while strengthening team capability through documentation and cross‑training.
• Drive operational excellence by mitigating risk, improving processes, managing vendors and SLAs, and leveraging HRIS automation and reporting.
• Oversee administration of health and welfare benefits, wellness, and voluntary programs.
• Oversee administration of retirement programs, including enrollments, contributions, compliance support, audits, and filings.
• Enhance employee education and communication to support participation and understanding of all benefit offerings
• Manage end‑to-end Open Enrollment, including vendor coordination, communications, audits, and issue resolution with support from benefits team to ensure accurate eligibility, enrollment, billing reconciliation, and compliant plan documentation.
• Manage administration of federal, state, and company LOA & Workers Compensation programs, ensuring consistent and compliant application.
• Oversee workers’ compensation administration, claims monitoring, return‑to-work practices, and cost management.
• Lead collaboration & partnership between leave vendors, Payroll, and benefits for accurate pay, benefits continuation, and top‑up practices.
• Develop SOPs, decision tools, and templates; support escalated cases with sound judgment and documentation.
• Support execution of compensation programs, including job evaluations, market pricing, pay structures, merit cycles, and off-cycle actions.
• Advise HR and leaders using established governance and frameworks.
• Ensure pay decisions are equitable, well‑documented, auditable, and aligned with internal structures and market data.
• Produce reporting and insights (e.g., compa‑ratio, range penetration, equity indicators).

Benefits

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager