Manager, Training, Quality Systems

EyePoint Pharmaceuticals, Inc.•Northbridge, MA

1d•Hybrid

About The Position

At EyePoint, leadership trusts our employees to get the job done. The patient-centric and award-winning approach we’re taking in business fuels our: focus on science and innovation, we aim to offer a lifetime of clearer vision commitment to developing and commercializing innovative therapeutics to improve the lives of patients with serious retinal diseases Delivery of innovative therapeutics to protect vision, specializing in sustained-release treatments for serious retinal diseases. We See You. Your wellbeing Your professional worth Your future at EyePoint EyePoint offers robust total rewards in a science-based entrepreneurial culture that empowers curiosity and innovation to help catapult your career. There’s space for every voice and perspective to be heard in our on-site and remote environments where a variety of strengths and diverse backgrounds are connected. This person will report to the Director Quality Systems and be responsible for the GxP Quality Training program at Eyepoint. This position will require the ability to build strong relationships with partner groups who support GLP, GCP and GMP activities to identify, enhance and support training needs. This position can sit either at our Northbridge, MA site or Watertown, MA site. We offer a hybrid work schedule.

Requirements

Knowledge of GxP and Quality Systems principles with respect to US, EU, and other relevant regulatory guidance
Proven ability to design and develop engaging, detail-oriented digital training content that simplifies complex concepts. Skilled in creating visually appealing materials with strong storytelling techniques and a keen eye for design.
Ability to translate complex technical and scientific concepts into clear, engaging digital training content for diverse audiences, including technical experts and non-technical users. Skilled in creating structured learning materials that simplify information without losing accuracy.
Superior organization skills with ability to manage competing priorities and meet deadlines
Demonstrated ability to train GXP personnel one-on-one and in groups
Works independently with minimal supervision
Excellent team player with strong written and verbal communication skills
Ability to work cross-functionally while providing excellent customer service
Proficiency in instructional design principles for adult learning
Champions continuous process improvement
Proficient with MS Office Suite including Word, Excel and PowerPoint
Experience in the administration of electronic learning management systems
Experience in training program administration in the life sciences industry or other highly regulated industry
Bachelor’s Degree
Minimum 2+ years proven experience in instructional design and scripting for videotaping, audio, animated explainers, virtual reality and similar formats
Minimum 2+ years’ experience with digital learning formats, e.g., as a content designer for office content and presentation tools, e-learning authoring tools, and/or learner response tools
Minimum 3 years of applying learning theory, design and expertise in adult learning techniques and education

Responsibilities

Manage the training program (guide, evaluate and implement the design and architecture of trainings within LMS)
Creation and revision of role-based training curricula to align with functional responsibilities
Manage onboarding of new employees by facilitating Quality onboarding training, verifying account creation and assigning curricula in Eyepoint’s Learning Management System (LMS)
Support the creation and revision of Training related SOPs, work instructions, training materials in collaboration with Subject Matter Experts (SMEs)
Design and produce digital learning resources, including web-based training, videos, and interactive modules.
Co-create and curate self-paced training resources and multimedia assets (e.g., courses, programs, virtual/mixed reality).
Advise subject matter experts (SMEs) on conceptualizing and sharing content.
Provide training and support for employees on the use of the LMS
Responsible for the development of training material using instructional design principles that best suite various training objectives
Facilitate GxP training for employees, as needed
Oversight of training compliance across all departments, publish periodic training reports, and escalate compliance issues to management
Collaborate cross-functionally to support LMS upgrades and change management
Support the timely closure of relevant Quality System records
Identify and participate in initiatives to improve the training program, LMS and training content
Support development of Quality Management Review content to measure the effectiveness of the training program
Support audits and regulatory authority inspections by providing training reports/documentation or other assigned tasks
Provide oversight and timely response of training related inquiries
Oversight of employees’ resumes/CVs, signature ID cards, andjob descriptions to ensure compliance
Ensure timely generation and review of content for Annual GxP refresher trainings
Other duties as assigned