Manager, Underwriting - High Risk

NorthAB LLC

4d•$75,000 - $125,000•Remote

About The Position

North, and our family of companies, are committed to making it as easy as possible for businesses to grow through innovations in credit card processing, ecommerce, mobile payments and more. Our mission is to be the easiest payments company to do business with, bar none. The High Risk Underwriting Manager will play a crucial role in ensuring that our High Risk merchants have a positive merchant experience and are onboarded in an efficient and compliant manner. The primary focus for this role will be to facilitate the merchant underwriting workflow for High Risk merchants who require partnership with our Compliance team, registration with the Card Brands, or have high credit risk exposure. A successful candidate will have experience in merchant risk underwriting, specifically reviewing and onboarding High Risk merchants (i.e. Adult, Dating, User Created Content, Gambling, Fantasy Sports, CBD, Money Service Businesses, Travel, Tickets, Events, etc.).

Requirements

Bachelor’s Degree in Business, Economics, Accounting, Finance (or equivalent education and work experience)
Minimum of 5 years of merchant service work experience related to High Risk Underwriting
Minimum of 2 years experience leading a team in the Merchant Payments industry
Advanced knowledge of financial statement analysis
Experience in reviewing high risk merchant applications and preparing credit risk assessments within the merchant payment processing industry
Ability to manage multiple projects simultaneously with minimal supervision
A collaborator, with prior experience working cross functionally
Must have worked in an approver capacity and be able to critically assess an underwriting review for quality
Passionate about helping others grow and develop

Responsibilities

Analyze a wide variety of applicants, business models in multiple credit card processing environments (card present and card not present), and segments (SMB, Mid-Market, Enterprise)
Partner with Compliance leaders to develop, enhance, and implement processes for reviewing and onboarding high risk merchants
Act as an escalation point, making decisions or recommendations, for internal/external customers
Provide Sales Partners with an additional layer of review and discretion to find a solution for accounts that have been pended, declined, or withdrawn, leading to an increase in approvals through smart exceptions
Conduct financial analysis, provide detailed recommendations, and act as an approver within authority level
Review and make recommendations to department policies and procedures based on changing industry trends or process adjustments
Identify team pain points, process bottlenecks, and recommend process improvements, driving process consistency, understanding, and development