Manager, Warehouse Operations

ASPCA • Maryland Heights, MO

1d • $62,000 - $67,000 • Onsite

About The Position

Under the leadership of the Sr. Manager, Warehouse Operations, the Warehouse Manager will provide operational support for the National Field Response Equipment Warehouse, which houses vehicles, equipment, and response tools for the NFR deployments. This support includes maintaining a safe, clean, and organized facility in a state of readiness for emergency rapid response, warehouse inventory and equipment maintenance as well as ongoing inventory, re-stocking and management of daily warehouse operations. The person in this role will be required to drive a box truck with response supplies to cruelty or disaster responses and will also work closely with the Sr. Manager, Fleet & Transport to help with animal transport when needed and with the Sr. Manager, Field Logistics to support field logistics during deployment operations. This position will require the person in this role to work on-site from the NFR Warehouse in Maryland Heights, Missouri and will require travel as needed during deployments to provide operational, logistic and transport support for field operations during natural disasters and cruelty cases. Manager, Warehouse reports directly to the Senior Manager, Warehouse Operations and has no direct reports. This position is an on-site role and reports to the Maryland Heights, MO ASPCA location. The schedule for this position will be Saturday - Wednesday reporting to an office in Maryland Heights Mo. from 8:00am - 5:00pm, some holidays and extended hours may be required. Candidates must be based in Missouri or Illinois, and within a reasonable commuting distance to the Maryland Heights warehouse daily. Ability and willingness to travel up to 40% weekly/monthly/annually, as needed.

Requirements

• Must hold current forklift operator certificate, or have the ability to meet requirements to obtain forklift operator certificate within 30 days of hire
• Must provide a valid driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history
• Must have the ability to pass a Department of Transportation Medical Exam to drive an ASPCA Regulated vehicles
• Class A CDL desired or willing to secure a CDL within 12 months of hire
• Must be comfortable driving larger trucks, Vans and be able to pull 30’ trailers and boats
• Exceptional written, verbal, and interpersonal communication skills
• High levels of patience, flexibility, and professionalism, particularly while under pressure
• Strong organizational skills with excellent attention to detail
• Ability to manage multiple tasks efficiently and look for efficiency in procedures
• Strong computer/smartphone skills including proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint
• Must occasionally lift, push, pull,or move up to 50 pounds
• Must be able and willing to wear protective equipment
• Must be able to pass initial and recurring drug screens
• Must be able to travel for a minimum of 7-10 days at a time when needed, including weekends and holidays (up to 40% of the time)
• Must be able to work flexible hours, including weekends, evenings, and holidays, due to the unpredictable nature of disaster response and animal rescue field work
• Must be a self-guided and highly motivated individual with ability to work with minimal supervision
• Ability to create and prepare concise written reports, policies, and procedures
• Ability to manage sensitive information with professionalism, confidentiality, and discretion in a variety of situations
• Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion.
• English
• High School Diploma
• 2+ years of experience working in an operations, logistics, and/or warehouse environment required
• Completion of ICS training Incident Command System Certification – IS 100, 200, 700, 800 preferred, or within 60 days of hire
• Experience operating a forklift in professional capacity strongly preferred
• Experience operating DOT regulated vehicles in a professional capacity strongly preferred
• Minimum 5 years professional work experience required

Responsibilities

• Assist Sr. Manager with supply inventory management and make recommendations for replacement/ordering as needed
• Clean-up and decontamination of supplies/equipment post operation and ensure restocking of response kits and other supplies as needed
• Perform regular maintenance checks forklift and pallet jacks
• Support Operational needs by pulling required supplies, loading equipment, preparing shipments, and shipping supplies using LTL, FedEx, UPS, and USPC.
• Receiving shipments and inspecting for damage and putting away in a timely manner.
• Operate a forklift in and around the warehouse as needed
• Drive a box truck or other NFR regulated trucks and trailers to transport equipment to deployment locations
• Perform duties as the Warehouse Liaison/Logistics Lead during ASPCA disaster field responses
• Assume leadership role(s) as assigned
• Deploy to field operations in needed capacity as assigned
• Collaborate with Planning & Response Branch on after action debriefs
• Prepare situation reports, summaries, narrative statements, and analyses of events, after action reports and team debriefs
• Perform other duties as assigned/required
• Participate in ongoing training for National Field Response team members
• Perform functions needed in MS Office suite, Workday, Air Table, and Inventory management system
• Assist Sr. Manager with maintaining a monthly reporting system to provide reports to managing Director
• Mentor newly trained staff and responders, when appropriate, and conduct workshops or give lectures to animal welfare professionals, in effort to expand knowledge of ASPCA response capabilities and field operation protocols
• Assist Sr. Manager with annual updating of Standard Operating Guidelines (SOG’s) and Standard Operating Procedures (SOPs) for warehouse protocols
• Operate in alignment with our Core Values of commitment, ownership, team, elevate and impact

Benefits

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED