Manager, WC Claims

Berkley•Minneapolis, MN

About The Position

Berkly Risk is a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley Risk is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing worker’s compensation insurance directly to select markets and providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers. To manage and provide leadership to Claims staff and to provide efficient and effective administration of claims both directly and for claims handled on behalf of client companies.

Requirements

Comprehensive knowledge of insurance marketplace
Thorough knowledge of workers’ compensation rules and regulations, claim investigation, litigation management, benefit administration and statutory filing requirements.
Proven ability to train, establish performance objectives and evaluate employee performance.
Strong negotiation skills
Prior supervisory or team leadership experience required.
College degree with related work experience or High school diploma/GED plus seven years’ experience in the insurance industry; Prior supervisory or team leadership experience required.

Responsibilities

Manage a select inventory of claims in accordance with best practices.
Provide direct oversight of third-party administrated claims in multiple jurisdictions.
Participate in recruiting, hiring, and training staff.
Directly manage and develop a team of adjusters through coaching and feedback.
Maintain and communicate applicable changes in legislation, case law and/or industry developments.
Conduct claim quality review audits.
Assist in business growth opportunities.
Participate in claim reviews with clients.
May perform other functions as assigned.