Manager, WCD Programs l WIOA

Goodwill Southern California • Los Angeles, CA

9d

About The Position

Transform Lives Through the Power of Work! Goodwill Southern California is seeking a Manager, Workforce & Career Development (WCD) Programs to lead operations, drive program excellence, and ensure alignment with organizational and funder goals. This role is ideal for a mission-driven leader who thrives on empowering teams, building partnerships, and delivering measurable community impact. What You’ll Do: Direct and oversee program operations, ensuring service excellence and contract compliance. Lead and mentor a team of Coaches, Specialists, and Assistants to achieve performance goals. Develop and manage budgets and ensure alignment with funding requirements. Cultivate strong partnerships with funders, community organizations, and businesses. Promote Goodwill’s mission and expand its visibility through community engagement. What You Bring: Bachelor’s degree preferred; 3–4 years of managerial/supervisory experience. Experience supporting individuals with barriers to employment. Strong leadership, budget management, and communication skills. Proficiency in Salesforce or CRM systems a plus. Spanish/English bilingual preferred. Join a passionate team that values Respect, Integrity, Service, and Excellence while transforming lives and strengthening communities.

Requirements

• 3–4 years of managerial/supervisory experience.
• Experience supporting individuals with barriers to employment.
• Strong leadership, budget management, and communication skills.

Nice To Haves

• Bachelor’s degree preferred
• Proficiency in Salesforce or CRM systems a plus.
• Spanish/English bilingual preferred.

Responsibilities

• Direct and oversee program operations, ensuring service excellence and contract compliance.
• Lead and mentor a team of Coaches, Specialists, and Assistants to achieve performance goals.
• Develop and manage budgets and ensure alignment with funding requirements.
• Cultivate strong partnerships with funders, community organizations, and businesses.
• Promote Goodwill’s mission and expand its visibility through community engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed