Manager, Workflow Technologist

Coca-ColaAtlanta, GA
1d

About The Position

We aspire to achieve a balanced combination of global, regional and local brands, with scale, that have the strongest potential to help us grow our consumer base, increase frequency and drive system margin accretion. The ideal candidate will have experience in marketing activation, business/commercial acumen, and relationship management. Role Purpose The Manager, Workflow Technologist is responsible for designing, implementing, and optimizing marketing workflows using MarTech platforms—primarily Adobe Workfront—to drive operational excellence, speed, and transparency across both anthemic (long-term, high-impact) and deaveraged (agile, market-specific) content streams. This role is a key enabler of tech-augmented ways of working, ensuring seamless intake, prioritization, approvals, and reporting, and supporting the transformation to an AI-powered, data-driven marketing organization. The Manager will partner closely with marketing, creative, and commercial teams to orchestrate dynamic workflows that support both scale and local relevance.

Requirements

  • 1-3 years of experience in marketing operations, workflow management, or campaign/program management, preferably in a large, matrixed organization.
  • Experience in MarTech platforms, especially Adobe Workfront; experience with workflow automation and AI/agentic tools is a plus.
  • Experience driving technology adoption and process change in a marketing environment.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Bachelor’s degree required

Nice To Haves

  • Experience with digital asset management (DAM) tools, creative or media agency operations, or Agile/Scrum methodologies.
  • Familiarity with AI-powered workflow automation and personalization at scale.
  • Ability to work in ambiguous, fast-paced environments and create structure from complexity.
  • Strategic and operational mindset; able to think through both big-picture challenges and ground-level execution.

Responsibilities

  • Develop, configure, and maintain end-to-end marketing workflows in Adobe Workfront, supporting both anthemic and deaveraged content streams.
  • Automate intake, prioritization, approvals, and reporting processes using Workfront and integrated MarTech/AI tools.
  • Serve as the subject matter expert for workflow best practices, templates, and process governance.
  • Ensure workflows are optimized for speed, transparency, and resource allocation.
  • Ensure decisions, key information, and milestones are documented within Workfront by the project team.
  • Partner with marketing stakeholders to manage timelines, mitigate risks, and remove roadblocks.
  • Identify trends and opportunities for process improvement and workflow automation; partner with business owners to drive adoption of new MarTech solutions.
  • Champion change management, training, and onboarding for new workflow processes and tools.
  • Drive adoption of tech-augmented ways of working, including AI agents and automation, to reduce manual work and enable real-time personalization at scale.
  • Manage dashboards and reports to monitor workflow performance, data integrity, and operational KPIs.
  • Ensure data governance, taxonomy, and naming conventions are maintained within Workfront and related systems.
  • Collaborate with analytics and data teams to connect workflow data to business outcomes.
  • Act as a liaison between marketing, creative, commercial, and IT teams to ensure workflow alignment and integration.

Benefits

  • Opportunity to lead workflow transformation for a world-class marketing organization.
  • Be at the forefront of MarTech and workflow innovation.
  • Collaborate with a diverse, high-performing team.
  • Work with iconic and innovative brands.
  • A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
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