Manager

White Horse • Salt Lake City, UT

12d • $50,000 - $60,000

About The Position

The Bourbon Group, one of Salt Lake City’s most beloved brands, is currently seeking Managers to join our downtown teams! Our mission is to help our guests by curating a dine-in experience that brings people together around the table to enjoy great cuisine and cocktails featuring some of the largest spirits collections in the country. Our menu highlights our craft kitchen items, prepared using locally sourced ingredients. We also feature a full bar that includes an impressive selection of wine and craft beers. We are looking for team members that are hardworking, unique, bring a warm, personal, and thoughtful approach to hospitality, and find joy in actively serving their team and guests. We have a high standard for our product and service and expect our team to constantly raise the bar and be proud of The Bourbon Group brand. The Bourbon Group Manager position is committed to creating an exceptional dining experience for every guest.
Managers should be warm and welcoming promoting a comfortable drinking and dining environment. Managers are always on time and prepared for their shifts. They go out of their way to please the guest and are never inconvenienced by special requests. Managers must communicate clearly with diners to meet their needs and display extensive knowledge of the menu and products. The Manager is expected to promote teamwork by cooperating with management and collaborating whenever possible with other team members.
The Bourbon Group consists of four exceptional restaurants in the heart of Salt Lake City - Whiskey Street, White Horse, Bourbon House, and Franklin Ave
The Bourbon Group offers a fast-paced, hip environment, with the potential of making the best tips in SLC. Here at The Bourbon Group, we’re passionate about great food and great whiskey!

Requirements

• Current Utah Food Handler and DABC Certifications are required within 30 days of hire
• High School Diploma/GED or equivalent combination of education and experience
• Two (2) years minimum management experience
• Proven leadership and motivational skills
• Displays a professional appearance and is a positive role model within the restaurant
• Strong verbal and written communication skills
• Excellence guest relations skills
• High guest satisfaction expectations and focus
• Basic computer knowledge (Microsoft & Google Suite) and office skills required

Responsibilities

• Manages front of house team during scheduled floor shifts ensuring that all store operations are running smoothly
• Engages with guests during floor shift striving for 100% table and bar touches with a strong emphasis on guest satisfaction
• Oversees all aspects of service team operations including, but not limited to managing the floor, communicating staffing needs, scheduling, inventory, facility maintenance, continued staff education and training and maintaining opening/running/closing duties.
• Practices responsible alcohol service and expects/ensures the same from staff
• Holds staff accountable for maintaining a high standard of service by following Easy Tiger Steps of Service guidelines.
• Works with management/hourly staff to ensure P&L execution and meeting or beating labor and paper product costs.
• Controls inventory and preparation levels to minimize overstock items and waste
• Maintains and oversees cleanliness, organization, and proper maintenance of FOH Facilities including dining rooms
• Provides feedback in order to manage major vendor relationships, pricing, and contracts
• Conducts staff meetings when necessary, shift meetings every day and keeps staff informed on new developments and upcoming events
• Maintains current Food Handler certifications for staff and managers

Benefits

• Bonus based on performance
• Health insurance
• Paid time off
• Bourbon Group offers medical, dental, and vision benefits to all of our full-time (30+ hours/week) Team Members. The Bourbon Group pays 65% of medical for qualified Team Members. Eligibility begins the first day of the month following 60 days of employment.
• Team Members receive 50% off meals on and off shift. This discount extends to 3 guests when dining off duty. Discount is available at all our locations.
• Management receives two weeks of paid vacation per year. Vacation increases to three weeks following 5 years of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED