Manufacturing Administrator – GMP Manufacturing Operations

Cheeky•Pittsburgh, PA

1d•Onsite

About The Position

We're on a mission to make your shower the best part of your day. Cheeky makes moisturizing body soaps with high-quality ingredients like shea butter and jojoba oil — crafted the old-fashioned way with cold process methods, fun scents, and zero boring vibes. Made in the USA, cruelty-free, and loved by thousands of customers. We're a growing team looking for people who care about quality as much as we do. Position Summary The Facility Administrator is a critical support role within a GMP-compliant soap manufacturing facility. This position is responsible for administrative operations, documentation control, training coordination, and safety support to ensure the facility operates in accordance with established quality, safety, and compliance standards. The Facility Administrator serves as a key point of coordination between manufacturing, quality, safety, and logistics functions and plays an essential role in audit readiness, record integrity, and operational consistency.

Requirements

High school diploma or equivalent required;
2+ years of administrative, operations, or quality support experience in a GMP or regulated manufacturing environment preferred.
Experience with document control, training records, or inventory systems required.
Familiarity with GMP principles and regulated manufacturing documentation standards.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Office or Google Workspace.
Strong written and verbal communication skills.
Ability to work on-site in a manufacturing and warehouse environment.
Ability to move throughout production and storage areas.
Ability to lift up to 20 lbs as required.
Ability to wear required PPE.
All employees are expected to perform their duties in compliance with applicable GMP requirements, safety policies, and company procedures.

Responsibilities

Maintain controlled documentation related to manufacturing operations, including raw material receiving and inventory records, manufacturing and batch production records, palletization, warehousing, shipping documentation, and 3PL shipment records.
Ensure records are completed accurately, legibly, and in accordance with GMP and internal SOP requirements.
Support document version control, archival, and retention processes.
Assist with traceability documentation for raw materials and finished goods.
Support review and reconciliation of production, inventory, and shipment records.
Coordinate employee onboarding and GMP, safety, and SOP training.
Maintain complete and current training records for all facility personnel.
Track training requirements, retraining intervals, and acknowledgments.
Support training effectiveness documentation and audit preparation.
Ensure training documentation is inspection-ready at all times.
Act as a designated stakeholder in facility safety enforcement.
Support implementation and adherence to facility safety programs and policies.
Assist with safety inspections, audits, and corrective and preventive actions (CAPAs).
Maintain safety-related documentation, including incident and near-miss reports.
Support PPE compliance and general facility safety awareness initiatives.
Support raw material receiving, documentation, and inventory control activities.
Maintain accurate records for material movement, palletization, and shipment.
Coordinate shipping documentation and communication with the 3PL.
Assist with investigation and documentation of inventory discrepancies or shipment issues.
Ensure shipping and logistics records meet GMP documentation standards.
Order and manage facility supplies, including PPE, sanitation materials, packaging, and office supplies.
Coordinate facility service needs and approved vendor interactions.
Serve as the primary point of contact for visitors, including sign-in and compliance with site requirements.
Answer phones, manage shared email inboxes, and route communications appropriately.
Provide administrative support to facility leadership and cross-functional teams.
Support internal and external audits.
Assist in preparation of audit documentation and responses.
Support continuous improvement initiatives related to documentation accuracy, workflow efficiency, and compliance.
Identify opportunities to strengthen recordkeeping and administrative processes.