Manufacturing Quality Engineer

Fiserv•Stafford, TX

1d•Onsite

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. About your role: Join our Output Solutions team within Fiserv, delivering high-volume print and document lifecycle services for financial clients. You will develop quality plans, lead root cause investigations, and apply statistical process control and measurement system analysis to drive defect reduction and process capability improvements. Your work ensures compliant, cost-effective manufacturing that meets customer and regulatory requirements.

Requirements

5+ years of experience in manufacturing quality engineering in electronics, medical device, automotive, pharmaceutical, or precision manufacturing environments using statistical methods and root cause analysis to improve process capability.
Experience applying statistical methods and tools, including statistical process control (SPC) and measurement system analysis (MSA), and performing data analysis using Minitab or similar statistical software.
Demonstrated ability to conduct Failure Mode and Effects Analysis (FMEA), develop and manage corrective and preventive actions (CAPA), and interpret geometric dimensioning and tolerancing (GD&T) on engineering drawings.
Bachelor's degree or higher in Engineering, Manufacturing, Quality, or a related field, or equivalent combination of education, related experience and/or military experience.

Nice To Haves

Certifications such as ISTQB, Six Sigma Green Belt, or ISO 9001 quality systems experience.
Hands-on experience check/statement production validation.
Background in auditing processes and outputs for compliance with internal standards and regulatory requirements (ISO 9001, Six Sigma, or similar).
Familiarity with Enterprise Resource Planning (ERP) and Manufacturing Execution System (MES) software, and basic understanding of programmable logic controllers (PLCs).
Experience with PCI DSS considerations for printed payment materials and secure document destruction processes.

Responsibilities

Develop and maintain quality plans, control plans, and inspection criteria for manufacturing processes to ensure products meet specifications and regulatory requirements.
Lead root cause analysis and corrective and preventive actions (CAPA) using Failure Mode and Effects Analysis (FMEA) and structured problem-solving (8D) to resolve recurring defects.
Analyze process data using statistical process control (SPC) and measurement system analysis (MSA) with tools such as Minitab or similar statistical software to identify trends and improvement opportunities.
Collaborate with manufacturing, design engineering, and suppliers to implement process improvements, support new product introductions, and reduce scrap and variability.
Plan and execute internal and supplier quality audits, manage nonconformances and supplier corrective actions, and maintain quality documentation and control records.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for .rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.