Manufacturing Quality Manager

IEC Holden • Plattsburgh, NY

18h • $90,000 - $120,000

About The Position

MISSION:

The mission of the Manufacturing Quality Manager is to implement and sustain IEC Holden's robust quality management system that ensures manufactured products consistently meet engineering specifications, regulatory requirements, and customer expectations, while driving continuous improvement, risk mitigation, and operational efficiency across manufacturing processes.

Outcomes:
Within the first 12 months, maintain and improve the Quality Management System such that 100% of internal quality audits are completed as scheduled, fully documented, and corrective actions are implemented and verified within established timelines.
Within the first 12 months, lead structured failure process analysis on all significant internal and customer-reported nonconformances, with documented root cause analysis and corrective and preventive actions implemented and tracked to closure.
Within the first year, ensure manufacturing and product quality risks are identified, documented, reviewed, and mitigated using formal risk management methodologies, with actions monitored through management review processes.
Within the first 12 months, implement continuous improvement initiatives using lean manufacturing methodologies (including Kaizen and 5S) that result in measurable improvements in manufacturing efficiency, quality performance, or process capability.
Within the first 6 to 12 months, establish and maintain process data reporting and quality metrics using statistical tools and quality control methods to monitor trends, support decision-making, and drive process improvement.
On an ongoing basis, ensure 100% of quality inspections and reviews are performed in accordance with engineering drawings, material specifications, and inspection requirements, with documented evidence of product conformance.
Within the first 6 months, ensure effective, compliant use of metrology and measurement tools (including CMM, Faro arm, calipers, micrometers, and height gauges) for inspection and validation activities, with appropriate documentation and traceability.
Within the first 12 months, develop and deliver structured coaching and training for relevant personnel on quality standards, inspection techniques, failure analysis, and continuous improvement practices, with training records maintained.

Requirements

• Demonstrated knowledge and experience ensuring compliance with ISO 9001:2015 requirements within a manufacturing environment.
• Proven ability to maintain the integrity of the Quality Management System (QMS), including controlled documentation, record retention, audit readiness, and adherence to established processes.
• Experience preparing for, supporting, and responding to internal and external audits, including corrective and preventive action management.
• Demonstrated expertise in failure process analysis and structured root cause problem-solving methodologies.
• Demonstrated knowledge of risk management principles applied to manufacturing and product quality.
• Proven experience in manufacturing efficiency and continuous improvement, including Kaizen, 5S, and lean manufacturing tools.
• Strong capability in process data reporting, quality metrics, and technical documentation.
• Hands-on experience conducting internal quality audits.
• Proficiency in statistical tools and quality control methods.
• Demonstrated experience reading and interpreting engineering drawings and material specifications.
• Practical knowledge and experience with metrology and inspection equipment.
• Demonstrated coaching and training skills, with the ability to develop personnel in quality standards, inspection techniques, and continuous improvement practices.
• Ability to communicate quality requirements, findings, and corrective actions clearly to cross-functional teams and leadership.
• Strong collaboration skills with engineering, manufacturing, and operations teams.

Responsibilities

• Maintain and improve the Quality Management System
• Lead structured failure process analysis on all significant internal and customer-reported nonconformances
• Ensure manufacturing and product quality risks are identified, documented, reviewed, and mitigated
• Implement continuous improvement initiatives using lean manufacturing methodologies
• Establish and maintain process data reporting and quality metrics
• Ensure 100% of quality inspections and reviews are performed in accordance with requirements
• Ensure effective, compliant use of metrology and measurement tools
• Develop and deliver structured coaching and training for relevant personnel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed