Responsible for assisting guests meet fishing and lake usage needs.
Requirements
High School Diploma or GED
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Proficient with Microsoft Office Suite and Point of Sale software.
Valid TN Driver’s License.
Walking and standing for extended periods of time.
Must be able to lift 50 pounds at a time (more with assistance)
Nice To Haves
Boating/Marina Equipment Experience a plus
Fishery/Bait Experience a plus
Tennessee Boater’s Certification preferred
Responsibilities
Launches and moors boats on lake and assists members and guests on how to guide crafts such as pontoon boats, kayaks, canoes, paddle boats and electric or gasoline motorboats.
Instruct patrons on the correct operations of all rental boats and the rules and regulations for use of Fairfield Glade lakes.
Assist or tow disabled boats to dock for repair.
Refuel gasoline motors.
Account for correct money transactions and cash drawer.
Rent boats and equipment to members and guests.
Log and handle all paperwork accurately.
Notify Marina Supervisor of any repairs or maintenance issues.
Monitor usage of facility (enforces rules and regulations).
Ensure that all forms and waivers are properly signed and filed.
Answer phones, handle situations and take correct telephone messages.
Assist guests with issues that come up daily in regard to the Marina Department.
Be familiar with FGCC policies and procedures that directly involve the marina operation and lake use.
Keep the marina and surrounding area clean and maintained properly.
Keep the beach in the best condition possible.
Check Member and Guest cards.
Stop people from possible personal injury or destroying property.