Marine Administrator - Boston Harbor City Cruises

Hornblower Group Inc.•Boston, MA

About The Position

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com. Position Summary: It is the responsibility of the Marine Administrator to provide administrative support to Marine Operations. Administrative duties are in the areas of Marine Operations.

Requirements

Valid driver’s license.
Familiarity with Marine Industries.
Strong customer service, organization, and interpersonal skills.
Maintain a high level of organization, detailed oriented and meet deadlines.
Handle multiple tasks/projects at one time.
Establish and maintain effective working relationships as required by job responsibility.
Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
Must be able to effectively understand and convey written and verbal information to coworkers and guests.
Maintain uniform and personal grooming in compliance with appearance standards.
Will be required to be available for work nights, weekends and on all major holidays.

Responsibilities

Completing Invoices and Purchase Orders.
Upkeep and organization of logs, forms, and paperwork on all vessels and in all facilities.
Utilization of all marine tracking systems provided by the company.
Assisting with training, payroll, scheduling, and other tasks regarding the Marine Department.
Maintaining records and upkeep of all safety equipment inventory.
Various administrative tasks during Dept. meetings, ie. taking of meeting minutes, following up on action items.
Assist with updating vessel and facility security plans, status logs, and needed updates.
Purchasing and delivering supplies as needed: ordering, supply runs, movement of supplies.
Creation and upkeep of vendor lists for parts and suppliers.
Record, log, and track work order requests.
Accurately complete all documentation including payroll, time sheets, revenue reports, paperwork and invoices on a timely basis.
Know and understand internal policies and external regulatory requirements that relate to your position and department.
Additional job duties as assigned.