Market Access Account Manager
About The Position
The Market Access Account Manager, in partnership with the Director of Market Access, is responsible for developing and executing payer-specific contracting strategies across U.S. health plans and payer organizations. This role focuses on establishing, negotiating, and maintaining in-network contracts and agreements with commercial payers, IDNs, government entities, VA systems, ACOs, and other payer-aligned organizations. A strong understanding of Durable Medical Equipment (DME) benefit structures, medical device reimbursement pathways, and payer contracting models is essential. Experience with Remote Patient Monitoring (RPM) and/or Remote Therapeutic Monitoring (RTM) is preferred but not required. This is a highly visible, results-driven role that requires sound judgment, strong negotiation skills, and the ability to operate effectively across cross-functional teams.
Requirements
- Minimum 3 years of national accounts sales or account management experience
- Minimum 5 years of field-based experience in the medical device industry (DME strongly preferred)
- Demonstrated experience negotiating contracts and managing payer agreements
- Proven ability to work with complex reimbursement and benefit models
- Negotiation: Exceptional negotiating and contract management skills
- Communication: Strong verbal, written, and presentation capabilities
- Execution: High energy, decisive planning, and timely follow-through
- Collaboration: Works effectively across teams regardless of geography or role
- Customer Focus: Consistently prioritizes quality, service, and customer experience
- Integrity: Maintains accountability, confidentiality, and ethical standards
- Emotional Intelligence: Performs well under pressure; manages and influences effectively
- Innovation: Brings original thinking and continuous improvement mindset
- Adherence to the Company’s Pledge of Confidentiality is required.
Nice To Haves
- Experience with Remote Patient Monitoring (RPM) and/or Remote Therapeutic Monitoring (RTM) is preferred but not required.
Responsibilities
- Develop and execute payer-specific contracting strategies in collaboration with the Director of Market Access
- Negotiate and manage provider contracts and payer agreements, with emphasis on in-network participation
- Utilize standardized contract templates and Pay-for-Performance strategies
- Lead contract onboarding in accordance with established company guidelines
- Support annual price increase initiatives through re-contracting efforts
- Partner with the Market Access Payer Relations Specialist to oversee maintenance, reporting, and governance of assigned payer contracts
- Establish and maintain reporting matrices to track compliance, performance, and network adequacy
- Collaborate with Legal and Corporate Network Management to modify contract language as needed to ensure regulatory and contractual compliance
- Ensure compliance with provider panel, network capacity, and network adequacy requirements
- Produce and monitor weekly and monthly reports related to contract compliance and network performance
- Develop and implement strategies to minimize financial exposure and risk
- Monitor outcomes and adjust strategies to achieve business objectives
- Provide support to the field sales organization as needed
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
