Market Director - TR

Robert Half • Charlotte, NC

1d

About The Position

As a Market Director you will oversee multiple branch directors and/or double down as a branch director for one branch. Motivates and provides direction to all branch employees. The market director is responsible for incremental branch revenue growth that is consistent with Robert Half targets. Actively leads marketing activities and creates and maintains a productive business generation culture; facilitates cross-market activities for all branches. Oversees and supervises the administrative functions of the branch offices. Key Core Competencies: Results and Execution Responsible for overall branch growth via revenue generating activities/ multi-practice group performance. Execute operational focus areas. Meet productivity standards, individual and staff practice groups. Ensure consistent execution of operational best practices. Make timely and quality decisions. Balance managerial and operational responsibilities. Infrastructure Attract, source and hire. Train, develop and retain staff. Create a high-performing team dynamic and positive business generation culture. Identify and develop high-potential performers. Business Analysis Achieve revenue, margin, and operating income goals. Expert knowledge of technology. Display understanding of financial business trends and execute appropriate strategy. Communication/Collaboration Effective communication (feedback, difficult messages, expectations, ownership, corporate goals, and accountability) Build collaborative relationships throughout the organization and your market. Motivate, inspire, and lead by example. Provide consistent recognition. Lead and manage change. Facilitate resolution with internal staff, clients, and candidates. Delegate responsibility. Conduct effective meetings, trainings, and presentations. Customer Focus Create, develop, and execute on customer retention and expansion strategy for branch. Build customer loyalty by providing, ensuring, and monitoring superior service. Leadership Approach Leads with character, builds trust, respect and credibility through actions and behaviors along with placing team ahead of self. Promote and support an inclusive work environment. Aware of and accepts responsibility for own actions and behaviors. Create a positive, collaborative, and balanced branch culture. Provide mentoring, coaching and development of all staff. Follow through on commitments. Invest in own and other personal development and progression.

Requirements

• 4+ years management or equivalent experience required
• 2+ years branch director management
• 3+ years talent manager experience required
• Proven performance in practice director and branch director roles
• Experience developing and managing budgets
• Demonstrated success in business generation, leading and driving business development
• Excellent communication, presentation, and problem-solving skills
• Proficient in MS Office, databases, and other technology systems
• Bachelor’s Degree or equivalent, preferred

Responsibilities

• Oversee multiple branch directors and/or double down as a branch director for one branch
• Motivate and provide direction to all branch employees
• Responsible for incremental branch revenue growth that is consistent with Robert Half targets
• Actively lead marketing activities and creates and maintains a productive business generation culture
• Facilitate cross-market activities for all branches
• Oversee and supervise the administrative functions of the branch offices
• Responsible for overall branch growth via revenue generating activities/ multi-practice group performance
• Execute operational focus areas
• Meet productivity standards, individual and staff practice groups
• Ensure consistent execution of operational best practices
• Make timely and quality decisions
• Balance managerial and operational responsibilities
• Attract, source and hire
• Train, develop and retain staff
• Create a high-performing team dynamic and positive business generation culture
• Identify and develop high-potential performers
• Achieve revenue, margin, and operating income goals
• Display understanding of financial business trends and execute appropriate strategy
• Effective communication (feedback, difficult messages, expectations, ownership, corporate goals, and accountability)
• Build collaborative relationships throughout the organization and your market
• Motivate, inspire, and lead by example
• Provide consistent recognition
• Lead and manage change
• Facilitate resolution with internal staff, clients, and candidates
• Delegate responsibility
• Conduct effective meetings, trainings, and presentations
• Create, develop, and execute on customer retention and expansion strategy for branch
• Build customer loyalty by providing, ensuring, and monitoring superior service
• Lead with character, builds trust, respect and credibility through actions and behaviors along with placing team ahead of self
• Promote and support an inclusive work environment
• Aware of and accepts responsibility for own actions and behaviors
• Create a positive, collaborative, and balanced branch culture
• Provide mentoring, coaching and development of all staff
• Follow through on commitments
• Invest in own and other personal development and progression

Benefits

• Exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability
• Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year.
• Opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees.
• World-class training
• Client relationship management tools
• Advanced technology

What This Job Offers

• Job Type: Full-time
• Career Level: Manager