Immersive Internship - Marketing Analytics & Research

Amerantbank•Coral Gables, FL

About The Position

Help Amerant Bank shape our continued success by pursuing a career you feel good about. We are seeking a bright, innovative Intern to join our talented community in Marketing. The Marketing Analytics & Research Intern role provides the opportunity to excel and to set in motion a meaningful career path. This position requires curiosity, analytical thinking, and the desire to learn and collaborate. Our success relies on the passion we bring to everything we do. This internship offers hands-on experience supporting the Marketing Department with ongoing analytics projects within Google Analytics, Qualtrics, Salesforce, and other platforms. You will participate in collaborative initiatives and assignments that directly contribute to the success of the Marketing team. Interns will also have opportunities to interact with and be mentored by executives and senior leadership. Upon completion of the program, there is potential to obtain a full-time or project-based offer. About Amerant Bank At Amerant Bank, team members build solid careers and contribute to a dynamic environment. As we evolve to meet the needs of our customers, we rely on the diverse talent of our team to identify new solutions and innovative ideas. We value the unique contributions of each individual and foster a culture that brings these strengths together to create a thriving, forward-thinking organization. Our culture embraces social responsibility. For more than 45 years, Amerant team members have played an active role in supporting our communities. Through volunteerism and partnerships with local organizations, we work to make the markets we serve better places to live and work. Amerant Bank is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information. Growth in Competence and Knowledge This intern position provides participants exposure to marketing analytics, customer insights, and data-driven decision-making Interns will complete required coursework and training within the allotted timeframe Progress will be monitored by collaborative coaches, senior management, and the intern program director Interns will be assigned to an intern manager and gain exposure to multiple departments across the bank Interns will work with teammates and their manager on analytics and research projects that support the bank’s goals On-the-job learning will be provided, including participation in team meetings, training sessions, and presentations Interns will complete a 12-week curriculum with defined milestones‑week curriculum with defined milestones

Requirements

Marketing, Business Analytics, Data Science, Statistics, or a related field
Must be enrolled at Miami Dade College, Florida International University, Barry University, St. Thomas University
Graduating in 2026 or 2027
Strong analytical mindset with interest in data-driven marketing
Must be a team player and maintain a professional image
Ability to prioritize work and manage time effectively
Basic understanding of Google Analytics (GA4)
Strong computer skills, including Excel
Excellent interpersonal skills
Strong written and verbal communication abilities
Detail-oriented, organized, and self-motivated
Comfortable interacting with senior management and non-technical stakeholders
Ability to handle multiple tasks in a fast-paced environment

Nice To Haves

GA4 Certification is a plus
familiarity with Qualtrics, , Looker Studio, Salesforce Harmony or similar tools is a plus

Responsibilities

Support the Marketing Analytics Manager with survey programming, data collection, and dashboard maintenance in QualtricsAssist in analyzing customer experience (CX) and voice-of-customer (VoC) data
Help prepare reports and visualizations that translate data into actionable insights
Assist in managing customer review responses via SOCi
Compile and analyze marketing performance metrics across digital channels
Support the development and automation of weekly and monthly analytics reports
Monitor trends in customer engagement, campaign performance, and audience behavior
Assist in creation of reporting templates via PowerPoint with Brand Manager
Monitor and report anomalies/issues in website traffic to marketing, IT and other relevant parties
Conduct competitive research and identify opportunities for improved measurement
Assist in reviewing A/B tests
Review data for accuracy, consistency, and compliance with brand and reporting standards
Support in email reporting
Assist Email Marketing Manager regulatory send confirmation reporting
Support Promotions Manager in reviewing SEM optimization for paid advertising