Marketing and Digital Media Coordinator (Full-Time)

About the position

Under the direct supervision of the Sr. Director of Marketing and PR, the Marketing and Digital Media Coordinator provides administrative assistance to the marketing team and supports the development and execution of marketing campaigns and public relations strategies. The position also collaborates with all communication efforts, including community management, content creation, and social media. The position represents the museum at onsite and offsite functions, maintains records and budgets, prepares presentations, and creates recaps for events, PR initiatives and marketing campaigns.

Responsibilities

• Collaborates with marketing staff to organize and execute marketing campaigns and PR strategies to increase attendance and participation, long-term growth, and communication of museum goals
• Supports social media efforts, including community management, digital marketing campaigns and online accounts, including Facebook, X, Instagram, and TikTok
• Supports the management of the museums website, electronic newsletter communications and digital mailing lists
• Supports engagement with digital marketing agency and advertising partners including maintaining databases and organizing assets
• Helps coordinate marketing events and program advertising, invitations, signage, collateral, promotional materials/merchandise, follow-up communications and recap reports
• Operate and maintain promotional inventory by coordinating requirements with graphics department, inventorying stock, placing orders, and verifying receipt
• Assist in scheduling and coordination of filming that takes place at the museum
• Helps administer media tours, onsite visits, and meetings
• Support events with a large media presence
• Assists in the organization of photography and videography for promotional/marketing events and develops content to be used across marketing campaigns including social media
• Create recaps and reports for executive and board meetings with marketing and PR data
• Organize and maintain the museums media assets and press reports/clips
• Supervise volunteers and other support personnel
• Adhere to the established policies and procedures of the museum
• Perform other duties as assigned

Requirements

• Bachelors degree in Marketing, PR, or related field
• At least two years of comparable experience required, or an equivalent combination of education and experience
• Must be able to work in a team as well as be able to work independently and be self-motivated
• Ability to prioritize, and manage multiple projects and timelines in a fast-paced environment
• Strong written and verbal communication skills including the ability to create concise reports and budgets
• Adaptability and creativity
• Excellent interpersonal and negotiating skills
• Must be extremely organized and diligent
• Requires exacting attention to detail and excellent customer service whether in person or by other communication, including written and telephone
• Excellence in English language (oral and written) required; preference for bilingual (English/Spanish)
• Must be able to work some evenings and weekends
• Strong knowledge of Microsoft Office and Excel; some experience in Adobe Creative Suite a plus