Marketing Concierge

About the position

We are seeking individuals with a positive outlook and the dedication to make things happen. Come and help guests make wonderful memories by enjoying vacations and driving company success by educating our guests on our outstanding products. This could be the right opportunity for your career!

Responsibilities

• Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors.
• Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities.
• Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations.

Requirements

• Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone.
• Basic computer proficiency with the ability to learn.
• Ability to multi-task and balance priorities.
• Ability to work a flexible schedule including evenings, holidays, and weekends.
• Proficiency in English (speak, read, write).
• High School diploma or equivalent.

Nice-to-haves

• Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island.
• Previous experience working in a commission based sales or marketing environment.

Benefits

• Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan.
• Targeted annual earnings of $80,000 per year, with some Team Members earning substantially more based on their individual performance.
• HGV Offers Day One Team Member Benefits!
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
• Recognition Program and Rewards.
• Access to outstanding Team Member benefits, discount travel programs and much more.
• 401(k) program with company match.
• Paid Sick Days.
• Numerous learning and advancement opportunities.