About the position
The MyCare Ohio Plan program is to deliver high-quality, trauma informed, culturally competent, person-centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Marketing Coordinator plays a key role in advancing strategic marketing initiatives. Core duties include aiding in the creation and execution of marketing materials, working with different marketing sectors to adhere to deadlines, and overseeing the production of marketing collateral. The coordinator adapts to market changes, supports the execution of strategies to meet business goals, and oversees member materials and communications. The position involves collaboration with marketing strategists and project managers to fulfill state-mandated communication requirements. Additionally, the Coordinator serves as a benefits administrator, resolving issues, submitting JIRA tickets, coordinating with vendors, authorizing benefits, facilitating training sessions, and ensuring annual compliance with state regulations.
Responsibilities
- Assists in the development and implementation of marketing plans.
- Partners with other marketing areas in support of marketing goals.
- May oversee the development of marketing collateral to meet client needs.
- Supports market changes.
- Assists with marketing strategies and implements marketing tactics to support business/sales objectives.
- Supports the creation and management of all member materials, marketing collateral, and member communications across various departments.
- Support all state mandated member communication requirements and annual model language materials changes.
- Collaborate with the Enterprise Marketing strategist, marketing project managers, and other marketing associates to support the departments in creating collateral.
- Benefits administrator to help members with problem-solving, submit JIRA tickets to vendors for any issues, authorize benefits with specific criteria, and facilitate training and education on benefits with internal departments.
- Attend monthly VAB admin meetings, oversee updates and modifications to the Knowledge Management Tool, and conduct yearly updates to comply with state regulations.
Requirements
- Requires a BA/BS degree and a minimum of 3 years of related experience; or any combination of education and experience, which would provide an equivalent background.
Nice-to-haves
- Experience in the health care industry preferred.
- Strong organizational and project management skills.
- Experience and ability to use all Microsoft Office products, including Excel (intermediate level), Outlook, Word, and SharePoint.
- Experience using JIRA strongly preferred.
Benefits
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical, dental, vision benefits
- Short and long term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
