About the position
At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch's Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch's ERGs are available to connect employees with others within the organization to offer professional and personal support. With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey. Fitch Ratings Marketing is seeking a highly motivated and detail oriented B2B marketing coordinator and program manager based in New York. The role will be responsible for supporting the North America marketing team across a diverse range of marketing channels and tactics to deliver on our commercial and brand-building objectives working with business development partners. In addition, the position will act as a program manager working in support of global marketing and communications partners to help coordinate special initiatives and bridge complex programs impacting multiple teams/stakeholders across Fitch.
Responsibilities
- Support North America Head of Marketing and NA Sector Marketers with cross channel marketing programs, covering social media, email, website and other digital marketing tactics.
- Facilitate global coordination of strategic partnerships and sponsorships, working closely with Regional Marketing Leads, Global Head of Marketing & Communications and Global Head of Events, to ensure sector and regional marketing teams are fully utilizing a range of third-party relationships to the benefit of Fitch.
- Help manage marketing messaging, materials and market positioning points working with Marketers; maintain up-to-date internal resource libraries, relevant marketing intranet pages and develop employee marketing resources, training, and learning content.
- Support community and Social Value Collaborations marketing efforts and help coordinate marketing team support of broader brand building and employee value proposition efforts.
- Coordinate and support retention and engagement programs working with marketers, marketing operations and relationship management teams.
- Provide flexible support across regional, sector and persona/account-specific marketing programs, with a focus on growing business and market segments.
- Provide summary reports of campaign performance, monitor marketing effectiveness, and offer actionable strategies for future campaigns.
- Conduct market research to stay informed on industry trends and competitive analyses to identify areas for improvement and inform future strategies.
- Effectively communicate campaign status, provide insights and collaborate cross-functionally to ensure alignment and integration of marketing efforts across various departments.
- Collaborate with the Creative team to produce branded collateral for sponsorships, client events, advertisements, presentations, and other activities.
- Support internal and employee-facing communications and engagement efforts within the marketing organization.
- Coordinate with Human Resources and support Digital Marketing team to maintain up-to-date contact information and title changes on external website and relevant marketing materials.
- Assist with newsletter content aggregation to support sector marketers and relevant stakeholders.
Requirements
- Bachelor's degree in Marketing, Communications, or other related field.
- Strong understanding of digital marketing channels, including social media, email marketing and website management.
- Excellent project management and organizational skills with ability to manage multiple projects and deadlines.
- Experience coordinating cross-functional teams and managing stakeholder relationships.
- Strong analytical skills with ability to interpret data and translate insights into actionable marketing strategies and tactics.
- Proficiency in marketing tools and platforms, including CRM software, marketing automation tools, and social media management tools.
- Excellent communication and interpersonal skills, with ability to work collaboratively and influence at different organizational levels.
- Strong problem-solving skills and proactive approach to identifying opportunities and solutions.
- Demonstrated writing and proofreading skills, with experience providing copywriting and copyediting support for marketing materials.
Nice-to-haves
- Prior experience working in financial services or related field.
- Prior experience with AI marketing solutions.
Benefits
- Medical, dental, vision insurance
- Parental leave
- Paid time off
- 401(k) plan with employee & company contribution options
- Life/disability/accident insurance
- Tuition reimbursement
