About the position
WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine's innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. We are looking for a creative and detail-oriented Internal Communications Intern based in Austin, TX or Omaha, NE to join our team part-time (20 hours/week). Working hours are flexible, but the candidate must be available to go into the office on Thursdays. This role is available as a summer or fall semester internship.
Responsibilities
- Create clear, compelling internal communications for the Customer Experience (CX) team, including newsletters, intranet posts, talking points, announcements, and more
- Support the planning and execution of CX-specific campaigns, events, and recognition initiatives
- Maintain internal communications calendars and ensure timely delivery of communications
- Gather and edit content from stakeholders, ensuring messaging is consistent and aligned with brand voice
- Coordinate and prepare materials for monthly department-wide meetings, manager sessions, and senior leadership forums
- Create and maintain department wikis, onboarding documentation, and knowledge repositories
- Draft communication copy and presentation decks for special announcements and initiatives as needed
Requirements
- Strong writing and editing skills with attention to detail
- Basic understanding of technology concepts and terminology
- Excellent organizational skills and ability to manage multiple priorities
- Proficiency with collaborative tools (e.g., Google Workspace, Confluence)
- Experience with presentation software (PowerPoint, Google Slides)
- Superb organizational skills
- Excellent written and verbal communication skills
Nice-to-haves
- Any and all design experience (e.g., Photoshop, Canva)
- Experience with editing videos
Benefits
- Hourly Compensation - Fixed: $25 per hour
- Flexible working hours
- Opportunity to work in a diverse and inclusive environment
