Marketing Internship, Summer 2026
About The Position
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Bring your talent and eagerness to learn to Paylocity, where you’ll discover the skills needed to launch your career! Benefit from award-winning training and one-on-one coaching as you play a key role in Paylocity’s future with an early careers position. Explore how you can go from the classroom to the conference room with internships and new-grad programs at one of Glassdoor's Best Places to Work. Experience the support that’ll take you from grad to a flourishing career with a position in Paylocity’s early careers division! This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. The Customer Advocacy Intern is responsible for strengthening Paylocity’s unique message and voice within existing online channels and review outlets through the voice of the customer. You will be responsible for growing positive market sentiment around the brand and product through customer case studies and client videos; building market credibility of the product via third-party review sites like G2.com and Gartner Digital Markets; and encouraging existing Paylocity clients to share their stories to potential clients via references. Working closely with the Senior Marketing Manager and the Senior Customer Marketing Specialist, as well as the Senior Public Relations and Social Media managers, you will support ongoing initiatives to build belief in the product, generate new interest in the Paylocity Advocates Program, and help retain existing clients through positive brand interactions via third-party reference sites.
Requirements
- Education relevant to marketing, communications, public relations, or multimedia preferred
- Experience with email and digital best practices and style
- Experience working with internal and agency partners and managing contracted work
Nice To Haves
- Ability to communicate cross-functionally (both verbally and written) to share best practices across a diverse GTM organization
- Strong organizational skills, with the ability to set and adhere to deadlines and move projects forward with guidance
- An individual who thrives in ambiguity and project-based work that will change frequently, depending on the needs of the company
Responsibilities
- Management, triage, and response to customer reviews via third-party review sites
- Support ongoing review gathering activities via email and vendor outreach tools
- Find and vet existing clients for potential reference, promotion, and case study partnership using defined target parameters
- Partner with Marketing Operations team to manage recurring review gathering email cadences and sends
- Support the Social Media and PR teams with new content and ideas based around customer advocacy quotes and storylines
- Catalog and maintain collection of client quotes, statistics, and referenceable materials within shared GTM tools like SharePoint and Highspot
- Collaborate with the SEO team to boost AI search results and citations using review site listings
- Identify opportunities for campaigns and cross-team marketing efforts that put the client story first
- Proactively work alongside the Creative teams to ensure client voice and brand guidelines are supported within net-new Paylocity content
- Support cross-team collaboration with an emphasis on client voice and experience
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
