Marketing Operations Analyst

About the position

Join our dynamic Operations team as we empower our visionary and ever-evolving Marketing organization through data-driven insights and operational excellence across all functions, including campaigns, learning and enablement, social listening, etc. We're seeking a highly experienced and results-oriented Marketing Operations professional to lead critical initiatives that drive organizational change and optimize business processes, ensuring successful project and program delivery and fostering a culture of continuous improvement.

Responsibilities

• Define, lead and manage complex, cross-functional projects from initiation to closure, ensuring high-quality stakeholder management and communication.
• Define, refine, and improve processes where needed across the Marketing Organization and its interfaces with other organizations.
• Facilitate workshops and collaborative sessions with stakeholders to gather requirements, analyze processes, and develop solutions.
• Ensure seamless integration of new processes and systems into the organization.
• Contribute to the development and implementation of project management best practices and methodologies within the organization.
• Ad-hoc operational and administrative tasks and activities as they become necessary.

Requirements

• Master's degree or equivalent experience in a relevant field such as Business Administration, Engineering, Information Technology, or a related discipline.
• 8+ years' experience in Marketing Operations.
• 7+ years' of progressive project management experience, with a significant portion leading complex, cross-functional projects.
• 5+ years' experience leading and implementing organizational change management initiatives.
• 5+ years' experience analyzing, designing, and optimizing business processes.
• Proficiency with Microsoft Office and Google Workspace suites.

Nice-to-haves

• Familiarity with Oracle, Eloqua, BigTinCan, HighTouch and other platforms relevant to Marketing.
• Experience in organizational development or training.

Benefits

• Access to healthcare.
• Life insurance and disability benefits.
• 401(k) plan and company match.
• Annual bonus and sales incentives depending on the terms of the applicable plan and role as well as individual performance.