Marketing Operations Manager

OnePay

1d • Remote

About The Position

As a Marketing Operations Manager, your mandate is to help deliver our value proposition to customers through elegant, relevant, and targeted communications. This role will impact OnePay's vision by building and deploying campaigns to drive customer engagement, supporting our rapidly growing product roadmap, and communicating the launches of new products, solutions, and features. You will work closely with the Product Marketing, Analytics, Product, and Engineering team(s) while focusing on execution excellence. You will:

Requirements

• 3–5+ years managing CRM automation in a high-volume B2C tech or e-commerce environment
• Expert proficiency in HTML, CSS; ability to both write and edit code
• Technical proficiency in building automation flows with CRM and ESP platforms such as Braze or Iterable
• Drive and proactivity - everyone here is a builder and executor

Nice To Haves

• Knowledge of SQL, Liquid, Handlebars, and JSON
• Experience managing multiple products or brands, cross-functionally
• Working knowledge of Figma
• Experience with Branch and Segment
• Data-driven, detail-obsessed problem solver who loves mining insights, iterating fast, and owning deliverability, compliance, and error-free deployments
• Clear communicator & agile collaborator who translates technical constraints into business terms and thrives in cross-functional sprints and dynamic roadmaps

Responsibilities

• Develop, test, and deploy customer journeys, including assessing product and strategic objectives, platform capabilities and data needs
• Own the end-to-end build and execution of marketing and transactional communications across email, push, in-app messages, and SMS
• Measure the success of campaigns in collaboration with the Analytics team
• Troubleshoot and problem-solving production issues as they arise
• Ideate and implement efficiencies and automated solutions
• Contribute to the ongoing improvement of and enhancements to our processes and MarTech stack

Benefits

• Competitive base salary, stock options, and health benefits from Day 1
• 401(k) plan with company match
• Remote-friendly (US), flexible time off (FTO), and opportunities for growth
• A high-growth, mission-driven, inclusive culture where your work has real impact

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed