Marketing Operations Representative

Mohegan SunMontville, CT
2d

About The Position

This position is responsible for issuing tickets, gifts, and promotions for Marketing events while providing superior customer service for all guests.

Requirements

  • High School Diploma or equivalent
  • Basic computer skills
  • Must be able to professionally communicate event details to guests
  • Must be able to work independently under minimal supervision
  • Must be able to stand for extended periods of time
  • May be required to lift up to 50 lbs.
  • Other qualifications may apply based upon specific event requirements
  • Must be able to work various shifts and flexible hours

Responsibilities

  • Conducts event registration
  • Completes gift compilation
  • Maintains property knowledge
  • Interacts with guests and provides event information
  • Enters guest information for events
  • Maintains and respects confidentiality of marketing programs and guest information
  • Unloading and organizing promotional gifts
  • Sets-up and tears-down event equipment and furniture
  • Independently performs related tasks, as needed
  • Maintains a clean and well stocked work area
  • Assists the Marketing Operations Manager and Supervisors, as needed
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