Massage Therapist - Coachlight Clinic

Cosmetic Physician Partners•West Des Moines, IA

8d•Onsite

About The Position

Coachlight Clinic is part of Cosmetic Physician Partners. CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

Requirements

High School diploma or the equivalent required
Have and maintain a current state license in massage therapy in Iowa
Minimum one year experience providing massage services in a salon or luxury spa environment
Proficient in all components of massage therapy, e.g., anatomy, physiology, body mechanics and various types of massage
Excellent personal appearance and communication skills with a friendly, congenial personality
Ability to work in a high-volume, busy service environment while maintaining composure and focus on the client
Computer/phone/typing experience required
Trustworthy and responsible
Excellent telephone etiquette
Warm, enthusiastic and hospitable personal manner
Good organizational skills and detail orientation
Confidence in abilities and experience in dealing with client relations
Ability to convey a positive attitude in dealing with others, whether clients or staff members

Responsibilities

Provide consistent professional massage treatments in accordance with spa protocols and accepted certification practices
Be flexible with your schedule, supporting the needs of the spa
Attend regular department meetings
Stay current on the latest thinking pertinent to the massage treatment and become well-versed and trained in its application
Explain products and reasons for the prescribed body treatment to clients
Prepare massage equipment and supplies daily as directed
Maintain supply and treatment areas as directed
Submit supply requests to the Clinic Manager in a timely fashion to ensure proper product availability for clients
Ensure a pleasant visit for each client and maintain effective client relations
Be a patient, courteous listener, and treat all sensitive personal medical information on clients in strictest confidence
Be knowledgeable and informed regarding all spa, general clinic and spa programs and services
Maintain the cleanliness and neatness of the massage areas and spa facilities as directed
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Report for scheduled shifts promptly and be prepared for work
Work cooperatively and professionally with all departments
Promote positive client relations for all clients by providing prompt, courteous and efficient service
Maintain personal appearance and grooming standards consistent with the management’s standards
Report any problems incurred immediately to the Clinic Manager
Work diligently to support the Coachlight Skin Clinic & Spa hospitality and team philosophy throughout the facility
Comply with all departmental and company policies including HIPAA
Maintain confidentiality of all Coachlight Skin Clinic and Spa proprietary information
Promote positive client relations for all clients by providing prompt, courteous and efficient service
Resolve client complaints in a manner which promotes positive client relations
Maintain accurate property information through daily use of email and other forms of communication
Open the spa by coming in early at least once per week and help close down the spa at the end of your shift.