Materials Informatics Engineer, L1

Citrine Informatics

6d•$78,000 - $95,000

About The Position

Citrine is building the future of data and AI in the materials industry. As a Materials Informatics Engineer on the Data Science team, you will work directly with our customers to solve challenging problems at the intersection of materials science and machine learning. You’ll also provide outstanding technical support and materials informatics training to our customers to help them understand how to use Citrine tools, and how to integrate machine learning into their workflows.

Requirements

Degree in materials science, chemistry, physics, or a related field
Enthusiasm for working with customers in the materials industry to drive adoption of the Citrine Platform
Enthusiasm for working with cross-functional teams to develop technical and non-technical solutions to customer challenges
A proven ability to build excellent customer relationships in an enterprise/professional environment.
Demonstrated ability to work autonomously to prioritize, manage time effectively, and execute deadlines
Exceptional communication skills, written and oral
Willingness to travel up to 20%

Nice To Haves

Aptitude for programming (Python preferred)
Experience or coursework in machine learning and/or statistics
Teaching experience
Located in the US Eastern time zone

Responsibilities

Assisting Citrine Platform users with materials informatics challenges to accelerate product development at materials, chemicals, and manufacturing companies
Developing initial AI assets (e.g. AI models) on the Citrine Platform in collaboration with Citrine Data Scientists
Frequent and empathetic communication with customers to provide unparalleled, domain-aware materials informatics support
Handling incoming support requests from Citrine Platform users, including reporting and reproducing Citrine Platform bugs and feature requests
Providing data formatting and data ingestion guidance to Citrine Platform users
Cleaning, structuring, and exploration of materials informatics data
Creating knowledge base content (e.g. articles) that extends Citrine’s library of user-accessible materials informatics content and addresses frequently asked questions from users
Delivering Citrine Platform training for customer users (virtual and on-site)
Creating and maintaining training materials to reflect the newest Citrine Platform features

Benefits

401k with matching up to 4%
Medical, vision, dental insurance (we pay 100% of your premium and 75% of your dependents)
Company-paid Life and Disability insurance
FSA and HSA plans
Equity options within the company
12 weeks of paid parental leave
Flexible PTO on top of our 15 paid company holidays (includes your birthday!)
Free financial counseling
$600 tech allowance
Monthly $75 phone reimbursement
$5,000 annual continuing educational allowance