MBA Product Manager Intern

Toast • Boston, MA

3h • $51 - $51

About The Position

At Toast, we’re building innovative technology to help restaurants and food & beverage retailers operate more efficiently, connect with their customers in new ways, and grow their businesses. Our Product team is at the forefront of shaping the future of restaurant technology, working cross-functionally to design and deliver impactful solutions at scale:
Serving over 148,000 restaurants globally
Powering 2M+ employees clocking in on Toast every month
Processing over $160 billion annually across 130+ million cards
As an MBA Product Manager Intern, you’ll work on high-impact initiatives from strategy through execution. You’ll partner with Product, Engineering, UX, Marketing, Sales, and Customer Success to solve complex business problems, build innovative solutions, and bring ideas to market. This is a hands-on opportunity to develop your product leadership skills in a fast-paced, customer-focused environment.
About this roll
You’ll lead and contribute to projects that require both strategic thinking and strong execution. You’ll gather and analyze customer insights, evaluate market opportunities, and work closely with cross-functional teams to deliver products that help restaurants thrive. Along the way, you’ll learn to use AI tools to boost your own productivity—from accelerating analysis to drafting and testing ideas faster. You’ll apply AI within product experiences, exploring how new technologies can create smarter, more efficient solutions for restaurants. You’ll also have the chance to work directly with restaurant owners and operators to see the real-world impact of your work.

Requirements

• Currently enrolled in an MBA program with a focus in Strategy, Product Management, Marketing, Operations, or related field
• 3+ years of prior professional experience, ideally in product management, consulting, technology, or operations
• Strong business acumen with the ability to translate data and insights into actionable strategies
• Excellent problem-solving and analytical skills, with experience making data-informed decisions
• Strong communication and interpersonal skills, with the ability to collaborate across technical and non-technical teams
• Proven ability to manage multiple priorities in a fast-paced, evolving environment
• Passion for technology and interest in the restaurant or hospitality industry

Nice To Haves

• Familiarity with agile methodologies and tools like Jira is a plus, but not required

Responsibilities

• Define and refine product strategy in collaboration with cross-functional partners, using market research, competitive analysis, and customer insights
• Identify business opportunities, evaluate tradeoffs, and develop data-driven recommendations
• Draft product requirements (e.g., user stories, specs) with the help of AI copilots, ensuring alignment across stakeholders.
• Help prioritize product roadmaps, manage development timelines, and track progress in an agile environment
• Collaborate with engineers, designers, and go-to-market teams to deliver high-quality, customer-focused solutions
• Monitor product performance and recommend improvements to drive adoption and customer satisfaction
• Support planning, positioning, and execution of product launches and enhancements

Benefits

• Firsthand experience owning product initiatives from concept to delivery in a scaling tech company integrating AI into every facet of the work and product experience
• Exposure to multiple aspects of product management, from market sizing and opportunity assessment to launch execution
• Mentorship from experienced Product Managers and senior leaders
• The opportunity to make a meaningful impact on products used by thousands of restaurants every day

What This Job Offers

• Career Level: Intern